Seasonal Guest Services Retail Associate

Children; Denver (CO); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Paid sick leave

Employee Assistance Program

Free parking

Gift Shop discount

Café discount

Job summary

The Children’s Museum of Denver at Marsico Campus is seeking a Seasonal Guest Services Retail Associate to support the museum’s Hot Chocolate stand and deliver outstanding guest experiences.

You will greet guests, maintain a welcoming environment, operate the POS system, and assist with retail duties including stocking and merchandising. This part-time role offers a bilingual premium for Spanish or ASL and benefits including paid sick leave.

Qualifications

• Fluent English proficiency in writing, reading and speaking.
• Bilingual Spanish preferred.
• Minimum of 18 years of age.
• High School diploma or equivalent.
• Must pass Museum pre-employment screening.

Responsibilities

• Greet and welcome guests, respond to questions about museum activities.
• Maintain clean, safe and inviting environments across museum spaces.
• Address guest feedback and improve overall guest experience.
• Follow opening and closing procedures for museum operations.
• Operate and maintain knowledge of the museum's POS system.
• Support retail operations including stocking, merchandising and food safety.
• Other duties as assigned.

Skills

Fluent English

Bilingual Spanish preferred

Education

High School diploma or equivalent

Tools

POS system

Job description

Description

At the Children’s Museum of Denver at Marsico Campus, we believe in kid-powered learning. We work hard every day to create extraordinary experiences that champion the wonder and joy of childhood. To accomplish this mission, we bring together a dynamic team of talented individuals whose passions range from exhibit design to the culinary arts, from developing engaging educational programs to offering only the best in customer service. If you like to work hard and play hard, we want to hear from you! We offer a comprehensive benefits package, competitive wages and a supportive, rewarding and FUN work environment.

Seasonal Guest Services Retail Associate

to ensure a positive guest experience. It is the role of the Guest Services Retail Associate to support the operations of the Museum’s Hot Chocolate stand while creating a presentable, welcoming environment through exemplary guest service.

Position Specifications

Seasonal, Part-time; preferred start date 11/18/26 to 01/31/2027.

• One (1) position: 32 hours/week Monday, Tuesday, Wednesday, and Saturday required

Rate

$20.29/hour (additional $1/hour for Bilingual proficiency in Spanish or American Sign Language (ASL))

Benefits

Paid sick leave begins accruing from date of hire. Employee Assistance Program. Free parking, discount to the Museum Gift Shop and Café.

Responsibilities

• Greet and welcome adults and children, engage in conversation and accurately answer guest questions regarding all aspects of the Museum
• Maintain clean, safe and inviting environments in all Museum spaces
• Actively address guest feedback and work to improve overall guest experience
• Follow opening and closing procedures for effective and accurate museum operations
• Operate and maintain knowledge of Museum’s point of sale (POS) system
• Support retail operations, including stocking, cleaning, merchandising and food safety
• Other duties as assigned

Requirements

• Strong commitment to the Museum’s mission, vision and values of diversity, equity, access and inclusion
• Ability to communicate with guests and co-workers in direct, respectful and confident manner
• Ability to work effectively and accurately in a fast-paced environment while maintaining excellent guest service
• Clean, neat and professional appearance
• Ability to maintain a clean work environment
• Ability to operate a computer and other office equipment.
• High energy and interest in engaging with visitors while moving throughout the Museum
• Fluent English proficiency: writing, reading and speaking skills. Bilingual Spanish preferred
• Minimum of 18 years of age
• High School diploma or equivalent required
• Must pass Museum pre-employment screening process

Physical Requirements

• Ability to stand for extended periods of time (up to 8 hours) in a fast-paced environment. This position also performs duties related to cleaning and organization and will often be required to lift and move supplies and materials (up to 50 lbs.).
• Other physical requirements may include walking, bending, stooping, crouching or reaching.

Work Environment

This position operates in an indoor environment where variable temperatures, light levels and crowds are moderate to very noisy sound levels are common. The employee is required to interact and communicate with adults and children frequently, and routinely uses standard office equipment such as computers, phones and photocopiers, as well as common cleaning supplies.

EEOC/ Accommodations

The Children’s Museum of Denver at Marsico Campus is an equal opportunity employer. The Museum is dedicated to the goal of building a culturally diverse staff committed to serving the needs of all our visitors and we encourage applications from individuals of all backgrounds.

The Children's Museum of Denver at Marsico Campus is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of race, religion, creed, color, national origin, ancestry, sex, sexual orientation, gender identity, age 40 and over, disability, veteran status, military status, genetic information, marital status or any other status protected by applicable state or local law.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of The Museum to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Andrew Pasini ([e-mail]) or Yasmin Diaz Mendias ([e-mail]) with Human Resources, 303-561-0138.