Seasonal Guest Services Coordinator

Brobston Group; New York (NY); Presencial; USD 25 000 - 39 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid working arrangements

Above-market time off

Incentive compensation (where-applic)

Resumo da oferta

Ralph Lauren is seeking a Seasonal Store Operations Associate to support Shipping/Receiving, Stock Room, Cash Office and related administrative duties. The role is a maximum of three months and emphasizes reliability, organization, and hands-on inventory and store workflow execution.

Ideal candidates have at least 2 years in retail operations or related roles, proficiency with Word/Excel/Outlook/PowerPoint, strong multitasking and communication skills, and the ability to stand, walk, and lift up

Qualificações

• Minimum of 2 years of Retail Operations Experience in a support, customer service, or sales capacity.
• Strong working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint; ability to learn new systems.
• Strong time management skills with the ability to multi-task and prioritize effectively.
• Collaborative team player willing to partner with and support all departments.
• Strong communication and interpersonal skills.
• Must be able to work shift standing and walking and able to lift approx. 20 lbs.
• Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions.

Responsabilidades

• Maintain all supplies for Office and Facilities needs and Grooming products for associates.
• Work with Accounts Payable to ensure invoices are approved correctly and promptly.
• Support Shrink Reduction Plan and report violations as needed.
• Coordinate the Accessories repair service process through external vendors.
• Coordinate engraving and embossing services.
• Assist with inventory preparation and execution.
• Suggest improvements to store processes and procedures for efficiency.
• Ensure incoming/outgoing merchandise is processed per regulations and standards.
• Read and execute transfer/shipping/receiving/or related documents.
• Execute Cash Office processes and ensure POS audit compliance.

Conhecimentos

Retail operations experience

Customer service

Time management

Communication

Ferramentas

Microsoft Word

Microsoft Excel

Outlook

PowerPoint

Descrição da oferta de emprego

Pay Range: The pay range for this job is $18 - $28 per hour; actual pay is dependent on experience and geographic location. We will meet minimum wage and/or any other applicable legal pay requirements based on city, county, and state requirements.

Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, hybrid working arrangements, incentive compensation, where applicable, and varied learning opportunities.

COMPANY DESCRIPTION

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

POSITION OVERVIEW

Provide an exemplary customer experience by maintaining efficient and effective support in all store Operations functions as needed, including but not limited to: Shipping/Receiving, Stock Room, Cash Office and operational Administrative duties.

This seasonal position will be a maximum of three months in duration

ESSENTIAL DUTIES & RESPONSIBILITIES

• Maintain all supplies for Office and Facilities needs and Grooming products for associates.
• Work with Accounts Payable to make sure all invoices are approved correctly and promptly.
• Partner on Shrink Reduction Plan, providing support in upkeep and execution by demonstrating knowledge of shrinkage control and Company regulations on how to handle problems and reporting of violations.
• Coordinate the Accessories repair service process through the external vendor.
• Coordinate the engraving and embossing services.
• Provide support with inventory preparation and execution.
• Partner to assess store processes and procedures, ensuring maximum efficiency and effectiveness. Provide suggestions and solutions when appropriate.
• Ensure that incoming and outgoing merchandise are processed according to company regulations and standards.
• Demonstrate the ability to read and execute transfer documents, shipping documents, alternation documents, inventory count sheets, UPS/FED-EX documents, sales tickets, vendor packing slips, invoices and other support-related documents.
• Execute accurate and effective Cash Office processes and ensures Cash Office is complaint on POS audit section.
• Responsible for the control and replenishment of supplies as requested by the General and Department Manager.
• Demonstrate a true passion and respect for the product.
• Exhibit pride through positive demeanor, body language and personal presentation.
• Demonstrate professional etiquette through integrity, honesty and respect for others.

EXPERIENCE, SKILLS & KNOWLEDGE

• Minimum of 2 years of Retail Operations Experience in a support, customer service, or sales capacity
• Strong working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint. Strong technical skills with the ability to learn new systems easily
• Strong time management skills with the ability to multi-task and prioritize effectively
• Demonstrated passion and affinity for the Ralph Lauren brand and desire to grow in one’s career with the company
• Collaborative team player willing to partner with and support all departments
• Strong communication and interpersonal skills
• Must be able to work shift standing and walking and able to lift approx. 20 lbs
• Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions

Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually.