Seasonal Guest Services Champion

Team Outsider; Fairview Township (York County); On-site; USD 14,206 - 20,233; Full time

Job summary

A company focused on hospitality is seeking a Guest Services Team Member to enhance guests' experiences at campgrounds in York County. The role includes greeting guests, assisting with reservations, and resolving inquiries while promoting a welcoming atmosphere. Candidates should have strong communication skills and a passion for hospitality. This full-time seasonal position offers pay at $12.50 per hour.

Qualifications

• A genuine desire to create a welcoming and enjoyable experience for every guest.
• Excellent communication and interpersonal skills, both in person and on the phone.
• Ability to think on your feet and resolve guest issues effectively.
• Detail-oriented and capable of managing multiple tasks simultaneously.
• Collaborative and supportive team member.

Responsibilities

• Greet guests with enthusiasm, answer their questions, and assist with check-ins and check-outs.
• Address guest inquiries and concerns with professionalism and efficiency.
• Follow procedures for reservations, store sales, and cash handling.
• Maintain a clean and organized front office and store area.
• Share information about local attractions, campground activities, and special offers.
• Collaborate with fellow team members to deliver exceptional guest experiences.

Skills

Passion for Hospitality

Excellent communication and interpersonal skills

Problem-Solving

Organized and Efficient

Team Player

Job description

A company focused on hospitality is seeking a Guest Services Team Member to enhance guests' experiences at campgrounds in York County. The role includes greeting guests, assisting with reservations, and resolving inquiries while promoting a welcoming atmosphere. Candidates should have strong communication skills and a passion for hospitality. This full-time seasonal position offers pay at $12.50 per hour.