Seasonal Guest Experience & Park Operations Leader

RiseMe; Miami (FL); On-site; USD 25,000 - 39,000; Part time

Job summary

Jungle Island in Miami seeks an experienced Seasonal Guest Services & Park Operations Manager to oversee guest services, education, attractions, and seasonal events. You will lead a diverse team, coordinate across departments, and ensure safety, cleanliness, and high guest satisfaction.

The role requires strong leadership, excellent communication, and the ability to work flexible hours including evenings. This seasonal position focuses on delivering memorable experiences while maintaining animal

Qualifications

• Bachelor’s degree in hospitality management, business administration, or related field preferred.
• 5+ years of experience in operations management, preferably in a theme park, zoo, or attraction environment.

Responsibilities

• Oversee daily park operations including guest services, education, attractions, and seasonal events.
• Lead, train, and develop supervisors and front-line staff; manage scheduling and performance.
• Collaborate with zoo, events, F&B, retail, and partners for smooth operation and guest satisfaction.
• Conduct daily operations meetings and act as the control center for directions during special circumstances.
• Ensure safety, cleanliness, and high standards; manage emergencies and incidents.

Skills

Leadership

Staff management

Customer service

Safety awareness

Problem solving

Communication skills

Operations coordination

Flexibility

Education

Bachelor’s degree in hospitality management or related field

Tools

Fareharbor

FeverUp

Microsoft Word

Job description

Jungle Island in Miami seeks an experienced Seasonal Guest Services & Park Operations Manager to oversee guest services, education, attractions, and seasonal events. You will lead a diverse team, coordinate across departments, and ensure safety, cleanliness, and high guest satisfaction.

The role requires strong leadership, excellent communication, and the ability to work flexible hours including evenings. This seasonal position focuses on delivering memorable experiences while maintaining animal