Seasonal Guest Experience Associate

The Walt Disney Company; Ontario (CA); On-site; CAD 31,000 - 44,000; Part time

Job summary

Disney Store is seeking a Seasonal Cast Member for a part-time, non-exempt role. The position focuses on delivering The Best Retail Experience in the World through engaging guests and maintaining brand standards.

Responsibilities include cash wrap, assisting guests, and supporting store operations. Availability for flexible schedules including evenings, weekends, and holidays is required.

Qualifications

• Retail/Service experience preferred.
• Ability to demonstrate strong Guest-focused engagement on and off the sales floor.

Responsibilities

• Supports Disney Store Mission, “Creating Magical Moments for Guests of all Ages.”
• Engages Guests with open-ended questions to assess needs and make suggestions.
• Maintains a high-energy, fast-paced environment delivering entertaining, magical experiences.
• Assists Guests in finding solutions leveraging all resources including Disneystore.com.
• Upholds Disney brand standards in Guest engagement, visuals and housekeeping.
• Performs cash wrap and mobile POS duties efficiently.
• Participates in shipment processing and replenishment of the sales floor.
• Promotes a safe working and shopping environment.
• Works as part of a team and accepts feedback for improvement.

Skills

Guest engagement

Teamwork

Flexibility

Education

High School Diploma or equivalent

Job description

Disney Store is seeking a Seasonal Cast Member for a part-time, non-exempt role. The position focuses on delivering The Best Retail Experience in the World through engaging guests and maintaining brand standards.

Responsibilities include cash wrap, assisting guests, and supporting store operations. Availability for flexible schedules including evenings, weekends, and holidays is required.