Seasonal Guest Experience Associate

Rally House; Lenexa (KS); On-site; USD 17,908 - 20,664; Full time

Job summary

Rally House in Lenexa, KS is seeking a Teammate to deliver a welcoming and energetic shopping experience for guests while completing daily tasks with care and consistency. This role contributes to sales, merchandising, and operations through strong teamwork, attention to detail, and a willingness to take initiative.

The Teammate helps create a positive store environment and represents the Rally House brand with energy and professionalism.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines.
• Report operational issues, shortages, or concerns to leadership.
• Build working knowledge of store systems and daily processes.
• Deliver a welcoming, energetic customer experience using the Rally House Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and expedite when needed.
• Represent Rally House with enthusiasm and professionalism.
• Contribute to daily sales goals through service behaviors.
• Support promotions, launches, and event execution.
• Take ownership of personal performance metrics (conversion, UPT, AT).

Skills

Customer service

Teamwork

Communication

Time management

Sports enthusiasm

Education

High school diploma or equivalent

Job description

Rally House in Lenexa, KS is seeking a Teammate to deliver a welcoming and energetic shopping experience for guests while completing daily tasks with care and consistency. This role contributes to sales, merchandising, and operations through strong teamwork, attention to detail, and a willingness to take initiative.

The Teammate helps create a positive store environment and represents the Rally House brand with energy and professionalism.