Seasonal Gear & Customer Experience Specialist

The North Face; Thornton (CO); On-site; USD 22,000 - 31,000; Part time

Job summary

The North Face is seeking a Seasonal Sales Associate in a fast-paced retail setting in Colorado. You will greet customers, share product knowledge, and contribute to sales goals while maintaining brand presentation and store standards.

This role emphasizes energy, authenticity, and a customer-first mindset, with opportunities to learn about products and company values while supporting a collaborative team.

Qualifications

• Foundational customer service skills required; retail experience a plus.
• Able to engage with a diverse customer base and communicate effectively.
• Willingness to learn product knowledge and brand guidelines.
• Capable of standing for extended periods and performing light physical tasks.

Responsibilities

• Provide exceptional customer service and create memorable shopping experiences.
• Drive sales through product knowledge and brand storytelling.
• Assist in visual merchandising and maintaining brand presentation standards.
• Handle cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer-ready store environment.

Skills

Customer engagement

Communication skills

Teamwork

Customer service experience

Willingness to learn

Attention to detail

Computer skills

Physical stamina

Education

High School Diploma or equivalent

Tools

Retail POS systems

Job description

The North Face is seeking a Seasonal Sales Associate in a fast-paced retail setting in Colorado. You will greet customers, share product knowledge, and contribute to sales goals while maintaining brand presentation and store standards.

This role emphasizes energy, authenticity, and a customer-first mindset, with opportunities to learn about products and company values while supporting a collaborative team.