Seasonal Gear & Customer Experience Specialist

Vans; Chicago (IL); On-site; USD 25,000 - 33,000; Part time

Job summary

The North Face in Chicago is seeking a Seasonal Sales Associate to be the face of the brand, delivering energetic, authentic service. You will engage customers, share product knowledge, and contribute to a collaborative team to create best-in-class experiences.

This role emphasizes customer-first service, sales-driven goals, and participation in visual merchandising while maintaining a clean and organized store environment. The position is seasonal with potential for regular employment.

Qualifications

• High School Diploma or equivalent preferred; hands-on experience valued.
• Ability to engage with a diverse group of customers.
• Strong verbal and written communication skills.
• Willingness to learn and share product and brand knowledge.
• Proactive, energetic, and customer-first mindset.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
• Share relevant product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals by utilizing available resources and tools.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer-ready store environment.
• Adhere to all company policies, procedures, and safety standards.
• Model inclusive behavior that respects diverse backgrounds and experiences.

Skills

Customer engagement

Communication skills

Teamwork

Retail experience

Education

High School Diploma or equivalent

Job description

The North Face in Chicago is seeking a Seasonal Sales Associate to be the face of the brand, delivering energetic, authentic service. You will engage customers, share product knowledge, and contribute to a collaborative team to create best-in-class experiences.

This role emphasizes customer-first service, sales-driven goals, and participation in visual merchandising while maintaining a clean and organized store environment. The position is seasonal with potential for regular employment.