Seasonal Front-End Leader (Part-Time)

Five Below; Newtown Square (Delaware County); Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

Five Below in Newtown Square, PA is seeking a Support Lead to guide the front-end team, ensure exceptional customer service, and support daily store operations. You will model leadership while on duty, drive sales, and maintain an engaging, efficient checkout experience for guests.

The role focuses on coaching associates, executing SOPs, and maintaining cleanliness and safety across the store to deliver a WOW customer experience.

Qualifications

• Experience leading a retail front-end team is preferred.
• Strong customer service and communication skills.
• Ability to manage cash handling and store operations.

Responsabilités

• Wow the customer through personal contact.
• Achieve CSAT score goals.
• Lead Front End Operations.
• Train staff on high-quality service.
• Ensure fast, friendly checkout.
• Maintain store cleanliness and safety.
• Open and close store procedures.
• Drive key metrics: sales, CSAT, payroll within budget.

Connaissances

Customer Service

Organization

Multi-tasking

Communication

Sales Orientation

Leadership

Training

Problem Solving

Team Collaboration

Description du poste

Five Below in Newtown Square, PA is seeking a Support Lead to guide the front-end team, ensure exceptional customer service, and support daily store operations. You will model leadership while on duty, drive sales, and maintain an engaging, efficient checkout experience for guests.

The role focuses on coaching associates, executing SOPs, and maintaining cleanliness and safety across the store to deliver a WOW customer experience.