Seasonal Freight & Customer Service Associate

Kohl's; Hoover (AL); On-site; USD 14,206 - 20,233; Full time

Job summary

Kohl's in Hoover, AL is hiring a team member to deliver outstanding customer service while supporting store operations. You will process freight, stockroom tasks, and omni-channel fulfillment to keep shelves stocked and products available.

You will greet customers, assist with product questions, and uphold safety and brand standards. Flexible availability including days, evenings, weekends and holidays is preferred.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal and written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
• Replenish the sales floor as necessary based on sell through and seasonal changes
• Engage customers by greeting them and offering assistance with products and services
• Execute all product protection standards
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

Skills

Customer service

Multi-tasking

Communication

Attention to detail

Job description

Kohl's in Hoover, AL is hiring a team member to deliver outstanding customer service while supporting store operations. You will process freight, stockroom tasks, and omni-channel fulfillment to keep shelves stocked and products available.

You will greet customers, assist with product questions, and uphold safety and brand standards. Flexible availability including days, evenings, weekends and holidays is preferred.