Seasonal Food & Beverage-18 or older

John Ball Zoo; Grand Rapids (MI); On-site; USD 16,531 - 23,419; Part time

Benefits offered by this job

Zoo Membership

Free Bus Passes

Scholarship Opportunities

Free Lunches

Incentive Opportunities for Encounters

Tickets to Special Events

Reward-Based Incentives

Flexible Scheduling

Personal & Professional Development

Job summary

John Ball Zoo is seeking a Food & Beverage Team Member to support eight zoo venues with flexible shifts and a variety of roles, including serving beverages and snacks at events.

You will work with a friendly team to deliver memorable guest experiences, maintain clean workspaces, and adhere to safety and service protocols across venues. This role emphasizes guest well-being and teamwork.

Qualifications

• Must be 18+ to apply.
• Must be able to work 20 hours per week.
• Must be available to work weekends and evenings if required.

Responsibilities

• Serve guests with a friendly attitude across multiple zoo venues.
• Prepare delicious food to top standards.
• Maintain a clean and safe workspace.
• Ensure a positive guest experience and teamwork across venues.

Skills

Guest service

Teamwork

Food preparation

Safety protocols

Shift flexibility

Job description

Job Summary

Join our vibrant food service team across eight exciting zoo venues! We offer flexible shifts and diverse positions where you’ll serve adult beverages and fun snacks at special events. Our focus? Valuing guest well-being, teamwork, and a shared passion for people. As a Food & Beverage Team Member, your responsibilities include serving guests with a friendly attitude, preparing delicious food to top standards, maintaining a clean workspace, and ensuring a positive guest experience. Collaborate seamlessly with our team across various food venues, prioritizing guest and team well-being by adhering to safety and service protocols. Join us and be part of delivering memorable experiences!

PAY RATE

Starting at $14.50 / Hour

WHATS IN IT FOR YOU?

• Zoo Membership – during employment ($135 Value)
• Free Bus Passes
• Scholarship Opportunities
• Free Lunches ($50 Value)
• Incentive Opportunities for Close Encounters and Behind-The-Scenes Tours
  • Penguin feeding, Brown Bear encounter and more!
• Tickets to Special Events
  • Lanterns Festival and More!
• Reward-Based Incentives
  • Free food, discounts at the retail store, zip line, rope course, and camel rides!
• Flexible Scheduling (Student & Retiree Friendly)
• Personal & Professional Development Opportunities

WORK ENVIRONMENT

• Will work in various environments both inside and outside and may occasionally be exposed to inclement weather, temperature and air quality variations.
• While performing the essential functions of this position the employee may be exposed to moving mechanical hazards; noxious fumes; blood borne pathogens; cleaning compounds; solvents; detergents; noise; and other hazards.
• Heat exposure near fryers, grills, and ovens

PHYSICAL DEMANDS

• Must be 18+
• Must be able to navigate entire zoo grounds to access workstations.
• Must be able to communicate effectively and exchange information accurately.
• Must be able to push, pull, raise and/or lower food & beverage ingredients. supplies, and equipment weighing up to 50 lbs.
• Tasks may involve lifting above shoulder height or bending to reach low shelves.
• Chopping, stirring, assembling meals, and packaging orders require continuous hand and arm movement.
• Must be able to remain in a stationary position, perform frequent movements, and/or remain mobile for several hours during a 6–8-hour shift.
• Must move quickly and efficiently during peak hours

What We Require

• Must be 18+ to apply
• Must be able to work 20 hours per week
• Must be available to work weekends and evenings if required

John Ball Zoo is a drug-free workplace under federal regulations. Reasonable accommodation will be made to enable individuals with disabilities to perform essential functions.