Seasonal Floral Designer & Visual Merchandiser

URBN Urban Outfitters, Inc.; Palo Alto (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Employee discounts

Job summary

URBN Urban Outfitters, Inc. in Palo Alto is seeking a Design by Terrain Seasonal Artisan to create beautiful floral designs for in-store and off-site projects, upholding Terrain’s promises to welcome, inspire, inform and appreciate our customers.

You will collaborate with the design leadership to craft compelling merchandise displays, engage with customers, and ensure a seamless shopping experience, including flexible hours to meet store needs.

Qualifications

• Experience in customer service.
• Experience in horticultural and floral design.
• Basic knowledge of hand tools, wire usage, and glue guns.
• Art and design background.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Exceeds customer expectations by building genuine, long lasting relationships through personalized attention; ensure prompt customer communication with project inquires
• Shares product knowledge, new arrivals, and current trends to inspire the customer; guides customer choices to reflect their unique personal style
• Actively shares details to promote Terrain’s unique events, as well as drive engagement and participation
• Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction
• Exhibits strong communication while actively participating in daily meetings and projects; shares passion for plant, horticulture, and floral design & garden style
• Takes initiative and works productively with the team to achieve common, collaborative design goals
• Demonstrates adaptability by redirecting display priorities as needed to work through problem-solving scenarios
• Understands the terrain aesthetic and partners with design leadership to create compelling merchandise displays and installations
• Collaborates and communicates with the nursery, event, and operations teams to ensure proper care and restocking of plant displays; maintains cleanliness and organization of back of house display areas
• Leads an area of specialty to provide elevated knowledge to customers and associates in a meaningful and interesting way
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Skills

Customer service

Floral design

Art & design

Flexible hours

In-store presentation

Tools

Hand tools

Wire usage

Glue guns

Job description

URBN Urban Outfitters, Inc. in Palo Alto is seeking a Design by Terrain Seasonal Artisan to create beautiful floral designs for in-store and off-site projects, upholding Terrain’s promises to welcome, inspire, inform and appreciate our customers.

You will collaborate with the design leadership to craft compelling merchandise displays, engage with customers, and ensure a seamless shopping experience, including flexible hours to meet store needs.