Seasonal Floral Designer & Visual Merchandiser

Terrain; Palo Alto (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

PTO

Employee discounts

Job summary

Terrain in Palo Alto is seeking a Design by Terrain Seasonal Artisan to craft beautiful floral designs for in-store and off-site projects. You will welcome customers, share knowledge of products, and promote Terrain events with enthusiasm.

You’ll contribute to a seamless shopping experience, collaborate with design leadership, and help maintain appealing merchandise displays while supporting store operations and safety standards.

Qualifications

• Experience in customer service.
• Experience in horticultural and floral design.
• Basic knowledge of hand tools, wire usage, and glue guns.
• Art and design background.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Exceeds customer expectations by building genuine, long lasting relationships through personalized attention; ensure prompt customer communication with project inquires.
• Shares product knowledge, new arrivals, and current trends to inspire the customer; guides customer choices to reflect their unique personal style.
• Actively shares details to promote Terrain's unique events, as well as drive engagement and participation.
• Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction.
• Exhibits strong communication while actively participating in daily meetings and projects; shares passion for plant, horticulture, and floral design & garden style.
• Takes initiative and works productively with the team to achieve common, collaborative design goals.
• Demonstrates adaptability by redirecting display priorities as needed to work through problem-solving scenarios.
• Understands the terrain aesthetic and partners with design leadership to create compelling merchandise displays and installations.
• Collaborates and communicates with the nursery, event, and operations teams to ensure proper care and restocking of plant displays; maintains cleanliness and organization of back of house display areas.
• Leads an area of specialty to provide elevated knowledge to customers and associates in a meaningful and interesting way.
• Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.

Skills

Customer service

Horticultural & floral design

Hand tools & materials

Art & design

Flexible hours

Tools

Hand tools usage

Wire usage

Glue guns

Job description

Terrain in Palo Alto is seeking a Design by Terrain Seasonal Artisan to craft beautiful floral designs for in-store and off-site projects. You will welcome customers, share knowledge of products, and promote Terrain events with enthusiasm.

You’ll contribute to a seamless shopping experience, collaborate with design leadership, and help maintain appealing merchandise displays while supporting store operations and safety standards.