Seasonal Field Ops Support Specialist

Avari Management; Manzanita (OR); On-site; USD 35,000 - 50,000; Full time

Job summary

Avari Management in Manzanita, Oregon is seeking a Field Operations Support Specialist to provide operational support across various areas including maintenance and housekeeping. This role will run from June 2026 to September 2026.

The candidate should have strong organizational skills and 1+ years of relevant experience. Tasks include managing service tickets, conducting property inspections, and performing light maintenance tasks.

Flexibility in scheduling and a reliable transport are essential for this position.

Qualifications

• 1+ years of experience in field operations, maintenance, housekeeping, logistics, or hospitality preferred.
• Comfortable working from mobile apps and property management software.
• Reliable transportation and a valid driver’s license required.

Responsibilities

• Own assigned service tickets from dispatch through completion.
• Conduct pre-arrival and routine property inspections.
• Perform light maintenance tasks and quality assurance checks.

Skills

Organizational skills

Field operations experience

Maintenance and housekeeping knowledge

Logistics skills

Detail-oriented

Service-oriented

Education

High school diploma or equivalent

Tools

Field operations software

Mobile apps

Job description

The Field Operations Support Specialist provides hands-on service and operational support across maintenance, housekeeping, supplies, and property readiness. This role serves as a critical execution arm for Field Operations, owning assigned service tickets from start to finish and ensuring timely resolution, clear documentation, and high-quality standards across the property portfolio. This position works extensively within our field operations software, is accountable for closing work orders with detailed notes, and partners cross-functionally with Property Managers, Onboarding, Revenue, Guest Services, and third-party vendors to keep homes guest-ready and operationally sound.

This position will run from June 2026 - September 2026.

Core Responsibilities

Ticket & Work Order Execution

• Own assigned service tickets from dispatch through completion, ensuring timely resolution, accurate status updates, and clear, detailed documentation in the field operations system.
• Perform on-site troubleshooting, inspections, and follow-up to verify quality and closure.
• Escalate issues appropriately and communicate progress to internal stakeholders.

Property Readiness & Field Support

• Conduct pre-arrival and routine property inspections to ensure homes meet brand and quality standards as assigned.

Support Maintenance and Housekeeping Operations

• Perform light maintenance tasks.
• Conduct quality assurance checks.
• Deliver and install supplies, amenities, linens, and equipment as needed.

Inventory & Logistics

• Track and manage field inventory (linens, amenities, supplies, equipment) as needed.
• Support restocking, transfers, and organization of storage locations as needed.
• Coordinate deliveries and returns with vendors and internal teams.

Cross-Functional Coordination

• Partner closely with Logistics Coordinators and Managers on tickets and resolutions.
• Coordinate with Property Managers on property needs and priorities.
• Collaborate with Guest Services on in-stay issues requiring ticket resolution.
• Work with Onboarding on new home readiness.
• Coordinate with Revenue and Marketing on photo readiness and listing standards.
• Ensure third-party vendors complete work orders to standard and on time in coordination with the assigned Property Manager.

Documentation & Systems

• Maintain accurate records in field operations software, including work performed, photos and inspection results, inventory usage, and vendor activity, while following established SLAs and escalation protocols.

General Support

• Support seasonal surges, emergency response, and special projects.
• Provide cross-coverage across markets or teams as needed.
• Perform other duties as assigned.

Skills & Qualifications

• High school diploma or equivalent required.
• 1+ years of experience in field operations, maintenance, housekeeping, logistics, or hospitality preferred.
• Strong organizational skills and ability to manage multiple tickets and priorities.
• Comfortable working from mobile apps, ticketing systems, and property management software.
• Detail-oriented with a strong commitment to documentation and follow-through.
• Physically able to lift up to 50 lbs and perform field-based tasks.
• Reliable transportation and a valid driver’s license.
• Flexible schedule including weekends, holidays, and on-call support as needed.
• Professional, service-oriented, and able to work independently while collaborating across teams.

Workplace Environment & Physical Requirements

• Ability to work in properties requiring walking, climbing stairs, and physical assessment.
• Ability to move freely and lift up to 50 pounds without assistance.
• Valid driver’s license and reliable transportation to conduct in-market property visits regularly.
• Available for evening/weekend inspections, calls, or property emergencies.
• This role is primarily market-based with a combination of office and field work.