Seasonal Field Operations & Tech Support Specialist

H&R Block; Napoleon (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits

Competitive pay

Support for life both in and outside of work

Job summary

H&R Block is hiring an Operations Technical Specialist to ensure seasonal tax offices are operational and brand-compliant. This role involves hands-on support for setup, maintenance, and troubleshooting of office technology across multiple locations.

The ideal candidate will have strong problem-solving and communication skills, along with basic technical knowledge of office equipment. A flexible schedule and reliable transportation are required for successful candidates.

Qualifications

• Ability to lift and move office equipment weighing up to 55 pounds.
• Basic technical knowledge of computer hardware and office technology.
• Comfort working independently in a fast-paced, field-based environment.

Responsibilities

• Support setup and opening of seasonal tax offices according to schedules.
• Perform routine building maintenance and custodial tasks.
• Troubleshoot basic hardware issues and maintain inventory.

Skills

Problem-solving

Technical knowledge

Communication skills

Organizational skills

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Office

Job description

H&R Block is hiring an Operations Technical Specialist to ensure seasonal tax offices are operational and brand-compliant. This role involves hands-on support for setup, maintenance, and troubleshooting of office technology across multiple locations.

The ideal candidate will have strong problem-solving and communication skills, along with basic technical knowledge of office equipment. A flexible schedule and reliable transportation are required for successful candidates.