Seasonal Field Operations & Tech Support Specialist

H&R Block; Madras (OR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life both in and outside of work

Job summary

H&R Block is looking for a seasonal Operations Technical Specialist to ensure the operational readiness of tax offices. The role includes setting up, opening, and closing locations, maintaining equipment, and providing logistical support to District Operations Coordinators.

The ideal candidate will have a background in technical support and strong problem-solving skills. Join H&R Block to contribute to our culture of high performance and community impact while enjoying competitive pay and comprehensive benefits.

Qualifications

• Basic technical knowledge, including experience setting up, maintaining, and troubleshooting computer hardware and office technology.
• Ability to follow direction while exercising sound judgment in a field-based environment.
• Must have reliable transportation to travel between office locations as required.

Responsibilities

• Support the setup, opening, closure, and relocation of seasonal tax offices according to schedules and standards.
• Troubleshoot basic hardware issues and document incidents and resolutions within the case management system.
• Deliver supplies and maintain accurate inventory of district resources, supplies, and computer equipment.

Skills

Problem-solving skills

Communication skills

Technical knowledge

Organizational skills

Tools

Microsoft Office applications

Virtual collaboration tools

Job description

H&R Block is looking for a seasonal Operations Technical Specialist to ensure the operational readiness of tax offices. The role includes setting up, opening, and closing locations, maintaining equipment, and providing logistical support to District Operations Coordinators.

The ideal candidate will have a background in technical support and strong problem-solving skills. Join H&R Block to contribute to our culture of high performance and community impact while enjoying competitive pay and comprehensive benefits.