Seasonal Field Operations & Tech Support Specialist

H&R Block; Phoenix (AZ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for work-life balance

Job summary

H&R Block is seeking a seasonal Operations Technical Specialist to ensure the operational readiness of tax office locations. Responsibilities include setting up offices, troubleshooting hardware issues, and ensuring compliance with brand standards.

The ideal candidate will have experience in a field-based role, strong technical skills, and the ability to work independently. H&R Block offers competitive pay and comprehensive benefits as part of a culture focused on continuous learning.

Qualifications

• Ability to follow directions and exercise sound judgment in the field.
• Ability to lift and move office equipment up to 55 pounds.
• Basic technical knowledge of computer hardware and office technology.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Support setup and opening of seasonal tax offices per standards.
• Execute office setup and ensure brand compliance.
• Conduct routine building maintenance and minor repairs.
• Troubleshoot basic hardware issues and document incidents.
• Deliver supplies to and from office locations and maintain inventory.

Skills

Field-based environment adaptability

Technical setup and troubleshooting

Organizational skills

Problem-solving

Verbal communication

Written communication

Tools

Microsoft Outlook

Microsoft Teams

Job description

H&R Block is seeking a seasonal Operations Technical Specialist to ensure the operational readiness of tax office locations. Responsibilities include setting up offices, troubleshooting hardware issues, and ensuring compliance with brand standards.

The ideal candidate will have experience in a field-based role, strong technical skills, and the ability to work independently. H&R Block offers competitive pay and comprehensive benefits as part of a culture focused on continuous learning.