Seasonal Field Operations & Tech Support Specialist

H&R Block; Lansing (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life both in and outside of work

Job summary

H&R Block is seeking a seasonal Operations Technical Specialist to support the operational readiness of tax offices. This role includes responsibilities like setup and closure of offices, maintenance of facilities, troubleshooting PC hardware, and ensuring compliance with brand standards.

Ideal candidates will demonstrate strong problem-solving abilities, effective communication skills, and possess basic technical knowledge of office technology. You will be part of a supportive culture with competitive pay and comprehensive benefits.

Qualifications

• Ability to lift and move office equipment weighing up to 55 pounds.
• Basic technical knowledge for hardware setup and troubleshooting.
• Strong verbal, written, and interpersonal communication skills.

Responsibilities

• Support setup, opening, closure, and relocation of seasonal tax offices.
• Troubleshoot basic hardware issues and document incidents.
• Maintain accurate inventory of district resources and supplies.

Skills

Problem-solving

Technical knowledge

Communication skills

Organizational skills

Tools

Microsoft Office

Microsoft Teams

Microsoft Outlook

Job description

H&R Block is seeking a seasonal Operations Technical Specialist to support the operational readiness of tax offices. This role includes responsibilities like setup and closure of offices, maintenance of facilities, troubleshooting PC hardware, and ensuring compliance with brand standards.

Ideal candidates will demonstrate strong problem-solving abilities, effective communication skills, and possess basic technical knowledge of office technology. You will be part of a supportive culture with competitive pay and comprehensive benefits.