Seasonal Field Operations & Tech Support Specialist

H&R Block; Garner (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for work-life balance

Job summary

H&R Block is seeking an Operations Technical Specialist to support the operational readiness of seasonal tax offices. This role involves ensuring offices are well-equipped and operational by providing technical and logistical support. Responsibilities include setting up offices, performing routine maintenance, and troubleshooting hardware issues.

The ideal candidate will have a flexible schedule, strong organizational skills, and ability to work independently in a fast-paced environment. Join us to contribute to a culture of continuous learning and impactful work.

Qualifications

• Ability to lift and move office equipment weighing up to 55 pounds.
• Basic technical knowledge regarding computer hardware.
• Strong verbal and written communication skills.

Responsibilities

• Support the setup and relocation of seasonal tax offices.
• Perform office setup activities, ensuring brand compliance.
• Troubleshoot basic hardware issues in offices.

Skills

Field experience

Technical troubleshooting

Communication skills

Problem-solving

Organization

Tools

Microsoft Outlook

Microsoft Teams

Job description

H&R Block is seeking an Operations Technical Specialist to support the operational readiness of seasonal tax offices. This role involves ensuring offices are well-equipped and operational by providing technical and logistical support. Responsibilities include setting up offices, performing routine maintenance, and troubleshooting hardware issues.

The ideal candidate will have a flexible schedule, strong organizational skills, and ability to work independently in a fast-paced environment. Join us to contribute to a culture of continuous learning and impactful work.