Seasonal Field Operations & Tech Support Specialist

H&R Block; Eagle Pass (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for well-being

Job summary

H&R Block is seeking an Operations Technical Specialist to support the operational readiness of their seasonal tax office in Eagle Pass, Texas. In this role, you will ensure offices are fully equipped and compliant with brand standards by providing hands-on technical and logistical support.

You will be responsible for opening and closing tax offices, performing routine maintenance, and troubleshooting hardware issues. Candidates should possess strong communication and technical skills, and the ability to lift heavy equipment.

Qualifications

• Ability to follow direction and exercise judgment in a field-based environment.
• Experience setting up, maintaining, and troubleshooting computer hardware.
• Strong interpersonal communication skills to interact with associates at all levels.

Responsibilities

• Support the setup, opening, closure, and relocation of seasonal tax offices.
• Troubleshoot basic hardware issues and document incidents.
• Maintain accurate inventory of district resources and supplies.

Skills

Problem-solving skills

Technical knowledge

Organizational skills

Communication skills

Ability to lift 55 pounds

Tools

Microsoft Outlook

Microsoft Teams

Job description

H&R Block is seeking an Operations Technical Specialist to support the operational readiness of their seasonal tax office in Eagle Pass, Texas. In this role, you will ensure offices are fully equipped and compliant with brand standards by providing hands-on technical and logistical support.

You will be responsible for opening and closing tax offices, performing routine maintenance, and troubleshooting hardware issues. Candidates should possess strong communication and technical skills, and the ability to lift heavy equipment.