Seasonal Field Operations & Tech Support Specialist

H&R Block; Dry Ridge (KY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for work-life balance

Job summary

H&R Block is looking for a seasonal Operations Technical Specialist to ensure operational readiness of our seasonal tax offices in Dry Ridge, Kentucky. This role involves providing hands-on operational and technical support, ensuring offices are equipped and aligned with brand standards.

Key responsibilities include setup and relocation of tax offices, maintenance, and troubleshooting of office technology. Candidates should possess strong problem-solving and communication skills, as well as a basic technical knowledge in hardware support.

Qualifications

• Ability to follow direction while exercising sound judgment in a field-based environment.
• Ability to lift and move office equipment weighing up to 55 pounds.
• Basic knowledge of setting up and troubleshooting computer hardware.
• Strong verbal and written communication skills.

Responsibilities

• Support the setup and relocation of seasonal tax offices.
• Perform routine maintenance and custodial tasks to prepare offices.
• Troubleshoot basic hardware issues and document resolutions.
• Maintain accurate inventory of district resources and supplies.

Skills

Technical knowledge of computer hardware

Organizational skills

Problem-solving skills

Communication skills

Tools

Microsoft Office applications

Virtual collaboration tools

Job description

H&R Block is looking for a seasonal Operations Technical Specialist to ensure operational readiness of our seasonal tax offices in Dry Ridge, Kentucky. This role involves providing hands-on operational and technical support, ensuring offices are equipped and aligned with brand standards.

Key responsibilities include setup and relocation of tax offices, maintenance, and troubleshooting of office technology. Candidates should possess strong problem-solving and communication skills, as well as a basic technical knowledge in hardware support.