Seasonal Feed Mill Administrative Assistant

Keystone Cooperative, Inc.; Hamilton (MI); On-site; USD 38,000 - 48,000; Full time

Job summary

Keystone Cooperative, Inc. is seeking a detail-oriented administrative professional to support daily operations in our Michigan facility.

The role focuses on accounts receivable, inventory management, and ensuring smooth collaboration with internal teams and external customers. You will handle customer service across channels, invoice feed orders in Keystone software, process payments, and prepare monthly reports, while maintaining safety and regulatory compliance and contributing to a positive

Qualifications

• High school diploma and 1-2 years related experience or training.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office and Keystone software.
• Detail oriented, organized, and able to meet strict deadlines.
• Ability to work independently and with others.

Responsibilities

• Deliver exceptional customer service across multiple channels.
• Communicate information professionally with managers, customers, and site supervisors.
• Oversee accounts receivable operations; precision in accounting practices.
• Invoice feed orders in Keystone Cooperative software and process payments.
• Process pellet and monthly reports for feed customers.
• Provide admin support for facility operations, inventory records, and inspections.
• Execute duties independently and in full compliance with safety and environmental regulations.
• Assist with other duties as required.

Skills

Customer service

Accounts receivable

Inventory management

Microsoft Office

Attention to detail

Multitasking

Analytical skills

Team collaboration

Education

High School diploma

1-2 years related experience

Tools

Keystone Cooperative software

Feed mill systems

Job description

Job Description

Support daily operations and customer service efforts, including accounts receivable, inventory management, and effective collaboration with internal teams and external customers.

Duties And Responsibilities

Include but are not limited to

• Deliver exceptional customer service across multiple channels, including telephone, walk-ins, email, scanning, and mailed correspondence
• Communicate vital information professionally with managers, customers, and site supervisors
• Oversee key accounts receivable operations. Demonstrate precision in accounting practices, detail oriented, well-organized, and consistently accurate. Proficient in calculating financial and mathematical figures with accuracy.
• Invoice feed orders in Keystone Cooperative software, process payments to feed customers and freight haulers
• Process pellet reports and monthly reports to feed customers
• Foster a positive and professional work environment through reliable attendance, strong operations knowledge, and supportive teamwork
• Provide full administrative support for facility operations, equipment, inventory records, and regulatory inspections
• Execute duties independently and in full compliance with safety protocols and environmental stewardship regulations
• Assist with other duties as required.

Skills And Qualifications

• Strong verbal, and written, communication skills
• Utilize Microsoft Office Suite daily, alongside Keystone Cooperative software and various feed mill specific systems.
• Highly organized and detail-oriented, with a proven ability to deliver accurate, error-free work within strict deadlines
• Ability to perform multiple tasks simultaneously
• Strong analytical skills
• Demonstrated ability to work independently and collaboratively, making sound decisions while contributing effectively to team goals

Education And Experience

• High School diploma and one to two years related experience and/or training; or equivalent combination of education and experience.