Seasonal FAST Video Systems Operator

Global Sports Jobs Limited; Inglewood (CA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits offerings.

Job summary

National Football League is seeking a Seasonal FAST Video Systems Operator in Inglewood, CA to support digital video distribution for FAST channels. This onsite role requires flexibility, punctuality, and the ability to work nights, weekends, and holidays.

The position involves operating in the Digital Master Control, ensuring video quality, and supporting ad insertion and metadata tasks for live broadcasts. Seasonal employment up to 7 months.

Qualifications

• BS degree or equivalent experience.
• 2+ years in a Technical Support role (IT Service Desk, TOC/NOC, etc.).
• Experience monitoring live streaming health metrics, alarms and incidents.
• Knowledge of TCP/IP, UDP, HTTP, HLS, SRT, RTMP, SSH.
• Strong communication and collaboration across control room teams.

Responsibilities

• Support live streaming of games, weekly shows, and events.
• Document and manage video distribution incidents to resolution.
• Create and update runbooks for on-air workflows.
• Set up and operate the digital video environment (DMC).
• Provide live event support during all operation workflows.
• Perform quality control tasks for video streaming and ad insertion.
• Set up and maintain EPG metadata for live broadcasts.
• Manage video routes for international channels.
• Collaborate to automate SCTE-35 insertion for DAI.

Skills

Attention to detail

Communication

Multi-tasking

Organization

Flexibility

Education

BS degree or equivalent experience

Tools

Linux/Windows servers

Cloud Video Distribution

Multi-Viewer Systems

SCTE-35/DAI automation

Job description

About the Role

The National Football League Digital Media Group is seeking a Seasonal FAST Video Systems Operator to support digital video distribution for the NFL's FAST Channel. The role requires a highly motivated individual with a flexible schedule who is punctual and dependable, working in a fast-paced environment. The position is based in Inglewood, CA and does not offer relocation or remote work.

Key Responsibilities

• Support live streaming of games, weekly shows, and tent-pole events.
• Document, elevate, and manage video distribution incidents to resolution.
• Create and update operational runbooks for live on-air workflows.
• Maintain documentation of video acquisition scheduling and live event programming.
• Set up and operate the digital video environment in Digital Master Control (DMC).
• Provide live event support during all live operation workflows including holidays, nights, early operation windows, and/or weekends.
• Perform quality control tasks for video streaming distribution.
• Perform digital ad insertion operations on FAST live games.
• Set up and maintain electronic programming guide (EPG) metadata for live game broadcasts.
• Manage video routes for international game channels.
• Collaborate with department initiatives to automate SCTE-35 insertion for DAI.
• Execute SCTE-35 cue insertion for live and recorded programming, following AD commands and established operational procedures to ensure seamless break triggering and ad insertion.

Required Experience & Qualifications

• BS degree and/or equivalent experience.
• Experience monitoring and responding to live streaming service health metrics, alarms, and operational incidents in a 24/7 broadcast, streaming, or FAST channel environment.
• Knowledge of digital protocols such as TCP/IP, UDP, HTTP, HLS, SRT, RTMP, SSH.
• Demonstrate exceptional attention to detail and the ability to follow instructions precisely with minimal supervision.
• Effective communicator with the ability to collaborate across control room and production teams.
• Highly organized and able to manage multiple priorities simultaneously.
• Flexible and adaptable, with the ability to respond quickly to changing production needs.
• Strong technical aptitude with the ability to troubleshoot audio/video and playout issues.
• Ability to effectively communicate technical information to internal and external stakeholders through well-organized maintenance notices, incident reports, outage summaries, and status updates.
• A minimum of 2 years of experience in a Technical Support role (i.e. IT Service Desk, TOC/NOC Operations, etc.).
• Knowledge of Content Distribution Networks.
• Knowledge of 2110 Broadcast Networks.
• Knowledge of Linux and/or Windows web servers.
• Knowledge of Cloud Video Distribution platforms.
• Experience with Multi-Viewer Systems.

Preferred Skills

• Direct sports broadcast production and/or production operations experience (TV studio/truck experience, stadium broadcast operations).

Workplace

• Position is based in Inglewood, CA.
• No relocation assistance will be provided.
• Remote and/or hybrid working options are not offered; onsite presence at an NFL office or stadium location is required.
• On-call position working less than 40 hours per week based on production needs.
• Must be available for early mornings, evenings, overnights, weekends, holidays, and remote production support as required.
• Seasonal employment up to 7 months.
• Travel: 0–10%.

Salary

• USD $26—$26.50

Benefits & Perks

• Comprehensive benefits offerings.