Seasonal Fashion Sales — Commission & Flexible Hours

Nordstrom, Inc.; Troy (MI); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a customer-focused sales associate to help customers feel good and look their best while delivering Nordstrom's renowned service. You will build relationships, meet sales goals, and stay current on fashion trends in a fast-paced store environment.

The role emphasizes flexibility to work evenings, weekends, and peak periods, plus use of digital selling tools and customer-tracking to personalize outreach.

Qualifications

• A genuine passion for fashion, styling, and customer experience.
• Strong communication and relationship-building skills with a wide range of customers.
• A self-motivated, goal-oriented approach with a track record of hitting targets.
• A team-first mindset, looking for ways to help your teammates and department succeed.
• Comfort with technology and digital selling tools.
• The ability to prioritize and stay organized in a fast-paced, high-volume environment.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Offer honest, confident style and fit feedback that earns trust and drives loyalty.
• Set and achieve personal sales goals, and stay accountable to results.
• Keep the department customer-ready, including stocking, re-merchandising, price markdowns, merchandise recovery, and participate in bi-annual inventory count.
• Stay current on product knowledge and trends to serve as a trusted style resource.
• Show up for your team every shift, communicate openly, contribute to a positive team environment, and pitch in to help the department stay productive.
• Able to commit to a flexible schedule to meet business needs, including evenings, weekends, and peak periods.
• Follow Up - Build lasting relationships to drive predictable business by using the 2-2-2 Method (follow up 2 days, 2 weeks, and 2 months after a purchase), Nordy Club enrollment, and Personal Book (your tool for tracking customers so outreach feels personal).

Skills

Customer service

Communication

Teamwork

Digital tools

Fashion knowledge

Job description

Nordstrom, Inc. is seeking a customer-focused sales associate to help customers feel good and look their best while delivering Nordstrom's renowned service. You will build relationships, meet sales goals, and stay current on fashion trends in a fast-paced store environment.

The role emphasizes flexibility to work evenings, weekends, and peak periods, plus use of digital selling tools and customer-tracking to personalize outreach.