Seasonal Fashion Sales Associate - Customer Experience

ZARA; Denver (CO); Sur place; USD 26 000 - 38 000; Plein temps

Avantages offerts par ce poste

Employee discount

Internal promotion programs

Résumé du poste

Zara USA, Inc. is seeking a Sales Associate to deliver an exceptional customer experience, anticipate needs, and represent a welcoming store environment.

You will assist at checkout, stay informed on new products, maintain store organization, and support omnichannel processes while upholding safety standards across the floor and stockroom. The role supports teamwork with a global mindset and offers a competitive salary with employee discounts and growth opportunities through internal programs.

Responsabilités

• Manage payment areas and direct customers to either the assisted checkout or a standard register.
• Play a key role in maintaining the flow of customers at checkout.
• Know all cash operations and processes to support customers during transactions.
• Ensure balanced use of all registers to provide a good shopping experience.
• Be a good communicator, friendly, and decisive.
• Stay updated on the newest products in the store.
• Understand the store layout, distribution, and sections.
• Know all store devices (Assisted checkout, iPod, PDA) and manage applications (ITX Stock, 25R).
• Offer an excellent customer experience by catering to customer needs.
• Execute operations correctly at customer interaction points (payment area, fitting room, size collection point).
• Maintain order in your area.
• Know the location of all products and ensure proper and quick replacement.
• Collaborate to achieve store sales goals.
• Communicate effectively, openly, and transparently with peers and managers.
• Help control shrinkage.
• Comply with occupational risk prevention and health and safety regulations.
• Support the Operations Manager in organizing the stockroom based on KPIs to optimize productivity.
• Assist with inventory management and product flow.
• Execute replenishment of the shop floor to enhance the customers' experience.
• Fulfill omnichannel related processes (SINT) with continuous communication and feedback with the team.
• Ensure compliance with occupational risk prevention, health, and safety regulations.

Description du poste

Zara USA, Inc. is seeking a Sales Associate to deliver an exceptional customer experience, anticipate needs, and represent a welcoming store environment.

You will assist at checkout, stay informed on new products, maintain store organization, and support omnichannel processes while upholding safety standards across the floor and stockroom. The role supports teamwork with a global mindset and offers a competitive salary with employee discounts and growth opportunities through internal programs.