Seasonal Fan Experience Teammate

Rally House; Quakertown (Bucks County); On-site; USD 19,000 - 22,000; Part time

Job summary

Rally House is hiring a Teammate for a temporary seasonal role to deliver a welcoming, energetic shopping experience and support store operations. The Teammate will assist in sales, merchandising, and daily tasks with teamwork and initiative. This position is seasonal and may not guarantee ongoing employment.

Responsibilities cover customer service, merchandising, and store operations, with emphasis on brand standards and a positive, energetic atmosphere consistent with Rally House values.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.
• Able to stand and walk for extended periods.
• Able to lift up to 50 pounds.
• Ability to bend, reach, and climb ladders.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Build working knowledge of store systems and daily processes.
• Execute merchandising tasks as directed (folding, hanging, replenishment, recovery).
• Support floor moves and transitions under leadership guidance.
• Maintain clean, organized fixtures and back-of-house areas.
• Protect brand standards through attention to detail.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and escalate when needed.
• Represent Rally House with enthusiasm and professionalism.
• Contribute to daily sales goals through service behaviors.
• Support promotions, launches, and event execution.
• Take ownership of personal performance metrics (conversion, UPT, AT).

Skills

Customer service

Teamwork

Communication

Time management

Sports passion

Job description

Rally House is hiring a Teammate for a temporary seasonal role to deliver a welcoming, energetic shopping experience and support store operations. The Teammate will assist in sales, merchandising, and daily tasks with teamwork and initiative. This position is seasonal and may not guarantee ongoing employment.

Responsibilities cover customer service, merchandising, and store operations, with emphasis on brand standards and a positive, energetic atmosphere consistent with Rally House values.