Seasonal Fan Experience Specialist

Rally House; Topeka (KS); On-site; USD 18,000 - 26,000; Part time

Job summary

Rally House in Topeka, KS is seeking a Teammate to deliver a welcoming, energetic shopping experience and support daily store operations. You will contribute to sales, merchandising, and service while maintaining brand standards and a fun, team-oriented environment.

The temporary seasonal role emphasizes initiative, accuracy, and strong customer interactions. You must be at least 16 years old and able to stand, lift up to 50 pounds, and work flexible hours during peak periods.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Clear and effective communication skills.
• Time management and ability to prioritize tasks.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines.
• Report operational issues, shortages, or concerns to leadership.
• Build working knowledge of store systems and daily processes.
• Execute merchandising tasks as directed (folding, hanging, replenishment, recovery).
• Support floor moves and transitions under leadership guidance.
• Maintain clean, organized fixtures and back-of-house areas.
• Protect brand standards through attention to detail.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and escalate when needed.
• Represent Rally House with enthusiasm and professionalism.
• Contribute to daily sales goals through service behaviors.
• Support promotions, launches, and event execution.
• Take ownership of personal performance metrics (conversion, UPT, AT).

Skills

Teamwork

Communication

Customer service

Time management

Sports enthusiasm

Job description

Rally House in Topeka, KS is seeking a Teammate to deliver a welcoming, energetic shopping experience and support daily store operations. You will contribute to sales, merchandising, and service while maintaining brand standards and a fun, team-oriented environment.

The temporary seasonal role emphasizes initiative, accuracy, and strong customer interactions. You must be at least 16 years old and able to stand, lift up to 50 pounds, and work flexible hours during peak periods.