Seasonal Fan Experience Specialist

Rally House; Gretna (NE); On-site; USD 21,000 - 24,000; Part time

Job summary

Rally House is seeking a Teammate for a temporary seasonal role to support peak business demands in-store. You will deliver a welcoming customer experience, assist with sales, merchandising, and daily operations, and help maintain brand standards with energy and professionalism.

The position emphasizes teamwork, initiative, and the ability to perform tasks accurately in a fast-paced retail environment. This role is on-site and meant to cover seasonal peak periods.

Qualifications

• Social energy and enthusiasm in customer interactions.
• Customer-first mindset with active listening and helpful recommendations.
• Ability to take initiative and complete tasks with urgency.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues to leadership.
• Build working knowledge of store systems and daily processes.
• Execute merchandising tasks as directed (folding, hanging, replenishment, recovery).
• Support floor moves and transitions under leadership guidance.
• Maintain clean, organized fixtures and back-of-house areas.
• Protect brand standards through attention to detail.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and elevate when needed.
• Represent Rally House with enthusiasm and professionalism.
• Contribute to daily sales goals through service behaviors.
• Support promotions, launches, and event execution.
• Take ownership of personal performance metrics (conversion, UPT, AT).

Skills

Social

Customer-Centric

Action Oriented

Job description

Rally House is seeking a Teammate for a temporary seasonal role to support peak business demands in-store. You will deliver a welcoming customer experience, assist with sales, merchandising, and daily operations, and help maintain brand standards with energy and professionalism.

The position emphasizes teamwork, initiative, and the ability to perform tasks accurately in a fast-paced retail environment. This role is on-site and meant to cover seasonal peak periods.