Seasonal Escape Game Guide — Austin, Nights & Weekends

The Escape Game, LLC; Austin (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health Insurance

Employee discount

Vision insurance

Dental insurance

Flexible spending account

Life insurance

Flexible schedule

Job summary

The Escape Game, LLC in Downtown Austin is seeking a Seasonal Game Guide to deliver world-class hospitality and guide guests through immersive escape rooms. You will start in Nov/Dec and conclude by mid‑January, ensuring each group has a memorable experience.

Role requires engaging introductions for groups of 2–12, using our game software and HMI to monitor progress. Candidates should be flexible, physically capable, and committed to outstanding service.

Qualifications

• Flexible availability for nights, weekends, and/or holidays.
• Must be able to perform physical activity including cleaning, lifting up to 40 lbs, and some minor repairs.
• Clear, engaging communication with guests to explain games and processes.

Responsibilities

• Greet and engage groups of 2–12 guests with a warm, upbeat introduction.
• Guide guests through escape rooms and monitor progress with game software.
• Ensure game components function properly and reset rooms between sessions.
• Restock inventory and complete required reports for shift duties.
• Provide five-star guest experiences and resolve issues promptly.
• Maintain facility cleanliness and adhere to uniform standards.

Skills

Excellent communication

Guest-focused service

Time management

Problem solving

Tools

Game Guide software

HMI (Human-Machine Interface)

Job description

The Escape Game, LLC in Downtown Austin is seeking a Seasonal Game Guide to deliver world-class hospitality and guide guests through immersive escape rooms. You will start in Nov/Dec and conclude by mid‑January, ensuring each group has a memorable experience.

Role requires engaging introductions for groups of 2–12, using our game software and HMI to monitor progress. Candidates should be flexible, physically capable, and committed to outstanding service.