Seasonal Enrollment & Eligibility Specialist

Peninsula Family Service; San Mateo (CA); On-site; USD 30,000 - 39,000; Part time

Job summary

Peninsula Family Service seeks an Enrollment & Eligibility Coordinator for a seasonal, part-time role (Aug–Dec 2026) in the Early Learning department. You will help enroll families, conduct interviews, and manage records in compliance with state and federal rules.

Expect outreach at events and collaboration with schools and community partners to expand enrollment. Responsibilities include maintaining family files, NOHO/Child Plus databases, and coordination with the Family Advocate and Community

Qualifications

• 2-3 years of experience in customer service, data entry, or administrative functions.
• MS Office experience including Excel, Word, and Access.
• Strong communication and interpersonal skills.
• Prefer experience working with low-income families in an urban setting.
• Experience with community service agencies, complete child development assessments, and home visits.

Responsibilities

• Serve as an initial point of contact for families wanting to enroll in the program.
• Meet with families to complete enrollment interviews.
• Complete and score enrollment applications in coordination with other program staff according to recruitment and selection policies.
• Assist with reviewing, tracking, and re-prioritizing the enrollment waitlist and outreach to families on the waitlist.
• Attend community events, partner sites, and resource fairs to recruit eligible families and distribute program information.
• Build and maintain relationships with community-based organizations, schools, and service providers to generate referrals and expand recruitment reach.
• Follow up with prospective families through phone, email, and in-person contact to support their enrollment process from inquiry to intake.
• Maintain NOHO and Child Plus databases for timely and accurate information, including 9600 & NOA.
• Ensure all Community Care Licensing Forms are completed during enrollment and before the child's start date at the center.
• Travel to offsite locations regularly and attend team meetings on and off-site.

Skills

Customer service

Data entry

Administrative functions

MS Office

Excel

Word

Access

Communication skills

Tools

NoHo

Child Plus

Job description

Peninsula Family Service seeks an Enrollment & Eligibility Coordinator for a seasonal, part-time role (Aug–Dec 2026) in the Early Learning department. You will help enroll families, conduct interviews, and manage records in compliance with state and federal rules.

Expect outreach at events and collaboration with schools and community partners to expand enrollment. Responsibilities include maintaining family files, NOHO/Child Plus databases, and coordination with the Family Advocate and Community