Seasonal Easter Assistant Local Manager- Charleston Town Center

Cherry Hill Programs; Charleston (WV); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a vibrant team as an Assistant Local Manager in a fun and fast-paced environment where you will lead and motivate a local team. This role involves assisting with preparations for opening day, managing guest experiences, and troubleshooting issues. You will play a key role in creating memorable moments for families and children while promoting a positive and collaborative atmosphere. With a focus on teamwork and leadership, this position offers a unique opportunity to contribute to a mission that brings magic to every experience. If you thrive in dynamic settings and are passionate about customer service, this is the perfect role for you.

Benefits

Referral program

Free photo package for friends and family

Qualifications

• Previous retail or assistant manager experience preferred.
• Ability to lift and carry equipment up to 20 pounds.

Responsibilities

• Assist Local Manager with team leadership and development.
• Ensure optimal guest experiences and resolve customer concerns.
• Handle administrative tasks like inventory and scheduling.

Skills

Positive attitude

Strong work ethic

Team player

Time management

Problem-solving

Cash handling

Education

At least 18 years of age

Job description

Seasonal Easter Assistant Local Manager- Charleston Town Center

Job Category: Management

Requisition Number: SEASO020847

Posted: March 10, 2025

Employment Type: Full-Time

Location

Charleston Town Center #0686
3000 Charleston Town Center
Charleston, WV 25389, USA

About Us
Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year.

As Assistant Local Manager, you will work alongside our Local Manager as you lead, develop, and motivate the local team to achieve personal, professional, and company goals.

Our Assistant Local Manager Will Also

• Promote a positive, collaborative environment and maintain our core values and policies.
• Assist LM with preparations for the opening day including hiring completion, inventories, equipment setup/testing, staff scheduling and training, and learning proper opening/closing procedures.
• Take photos and provide guests with memorable souvenirs to take home (Photography experience not required).
• Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery.
• Lead by example and reinforce policies and procedures established by senior management.
• Troubleshoot technical issues and escalate to IT or Local Management when needed.
• Assist Local Manager with administrative tasks such as inventory, scheduling, training, and/or recruiting.
• All other duties as assigned.

What We’re Looking For

• Positive attitude and strong work ethic.
• Team player who can work independently and understands the importance of leadership.
• Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions.
• Ability to process sales transactions and comfortable with cash handling.
• Professional attire and good hygiene are a must.
• Available to attend mandatory pre-season training.
• Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays.
• Available to work a minimum of 20 hours a week or as needed.

Knowledge, Experience & Skill

• At least 18 years of age.
• Previous retail/assistant manager and photography experience preferred.
• Ability to lift and carry equipment up to 20 pounds and stand for prolonged periods of time.

What Else Can You Expect

• A fun, fast-paced, and passionate environment.
• Referral program.
• One free photo package for friends and family per staff member (Must be used 2 weeks before the close of each season).

We Work Together to Win Together

Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.

Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.