Seasonal Driver

Canyon Ranch Operating, LLC; Town of Lenox (MA, NY); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in wellness is seeking a dedicated Bell Services Driver to enhance guest experiences. In this role, you will act as a Hospitality Ambassador, ensuring guests are welcomed warmly and transported safely around the property. Your responsibilities include handling luggage, providing information about the resort, and maintaining vehicle cleanliness. This position offers full-time hours in a dynamic environment where you can make a meaningful impact on guest satisfaction. If you have a passion for service and enjoy a fast-paced setting, this opportunity could be a perfect fit for you.

Qualifications

• 3-5 years of experience in hospitality or customer service preferred.
• Must be 21 years or older with a valid state driver's license.

Responsibilities

• Safely transports guests between various locations.
• Provides luggage pick-up and delivery upon guest arrival and departure.

Skills

Hospitality Experience

Customer Service

Communication Skills

Self-Motivating

Education

High School Diploma or Equivalent

Job description

Overview

Canyon Ranch has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona, Lenox, Massachusetts and Woodside, California Wellness Retreat, guests can achieve their goal of living younger longer. In addition, Canyon Ranch operates North Americas largest day spa at The Venetian hotel in Las Vegas, Nevada. Canyon Ranch is a 13-time winner of Travel + Leisure’s Best Spa Award, an 11-time recipient of the Condé Nast Traveler Best Destination Spa Award, and both wellness resorts were named in the 2019 U.S. News & World Report Best Hotels rankings.

Responsibilities

The Bell Services Driver acts as a Hospitality Ambassador when meeting and greeting guests. You will provide assistance with luggage, deliveries and rides around the Ranch. You will greet guests upon arrival from the airport or hotels and welcome them to the locale and Canyon Ranch.

Summary: Safely transports guests between property, airport, train and bus stations as well as local hotels.Ensures guests are comfortable during the duration of the ride, while providing information about the property and surrounding areas. You will provide luggage pick-up and delivery upon guest arrival and departure.

Guest Experience: Provides quality and safe transportation to and from various locations as assigned by the Transportation Coordinator.

Operations: You will provide luggage pick-up and delivery upon guest arrival and departure and store if necessary. Performs errands for guests to local areas as directed. You will perform on-property deliveries (dry cleaning, flowers, etc.).

Maintenance: Ensures Canyon Ranch vehicles are clean and stocked with fruit and water prior to guest entry.

Valet: Drives guest vehicles to and from the pavilion and parking lot. You will valet vehicles upon request for arriving and departing guests, and transport them to their rooms upon arrival.

Qualifications

Availability: Full-time hours for seasonal/temporary position. Schedule will vary- MUST be available weekends, weekdays and holidays.

Experience: It is preferred that you have Hospitality or customer service experience. 3-5 years previous experience in same or related field. You will need a High School diploma, or equivalent.

Qualifications: You will need to be 21 years of age or older and have a valid state driver's license with no moving violations for the previous 3 years.

Knowledge/Skills: Being knowledgeable of the Canyon Ranch property and of local/regional area will be helpful. You will need to have good communication skills, an aptitude for guest service, and the ability to work with constant schedule changes. You will need to be self-motivating. You will also need to be physically able to handle guest luggage.