Seasonal Doll Salon Experience Associate — NYC

Salon & Spa Professional Association; New York (NY); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Employee discount

Job summary

Mattel's American Girl NYC store is seeking a Seasonal Experience Associate to deliver friendly, informative service to customers and perform doll-care tasks including ear piercing. The role supports events, stock, and demonstrations while maintaining a positive guest experience in a dynamic retail setting.

Ideal candidates bring sales experience, doll-hair styling skills, and a passion for working with children. Flexibility for days, evenings, and weekends is expected.

Qualifications

• Must be willing to perform girl ear piercing services.
• Sales experience in the specialty retail or service industry, preferred.
• Experience styling hair, especially for dolls, preferred.
• Experience working with children, preferred.
• Must be willing to work a flexible retail schedule, including days, nights and weekends.

Responsibilities

• Assist customers promptly and provide friendly service.
• Demonstrate doll styling per company standards and hair care techniques.
• Perform ear piercing services for dolls and related aftercare procedures.
• Coordinate inventory and replenish salon supplies as needed.
• Participate in store events and private parties.
• Share product knowledge and upsell salon services and products.
• Inform customers about store events and promotions.
• Collaborate with teammates to create a positive work environment and train new associates.

Skills

Customer service

Sales experience

Doll hair styling

Ear piercing willingness

Experience with children

Job description

Mattel's American Girl NYC store is seeking a Seasonal Experience Associate to deliver friendly, informative service to customers and perform doll-care tasks including ear piercing. The role supports events, stock, and demonstrations while maintaining a positive guest experience in a dynamic retail setting.

Ideal candidates bring sales experience, doll-hair styling skills, and a passion for working with children. Flexibility for days, evenings, and weekends is expected.