Seasonal Desk Clerk - Natural Falls State Park

State of Oklahoma; Colcord (OK); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Staffing flexibility

Job summary

State of Oklahoma's Natural Falls State Park is seeking a Seasonal Desk Clerk to join the front office team. As a part-time, fixed-term position, you will greet visitors, provide information, process reservations, and direct requests to the right staff.

Responsibilities include answering phones, taking reservation requests, checking guests in, posting charges, handling payments, and assisting with gift shop duties and reports. The role requires flexible hours including holidays and weekends.

Qualifications

• Must be at least 16 years of age.
• Flexibility to work holidays, weekends, or events.
• Seasonal fixed-term position with scheduled hours.

Responsibilities

• Answer telephones, take messages, and provide information about location facilities.
• Receive walk-in and phone-in reservation requests.
• Check guests into reservations, validate parking.
• Post charges to guest accounts and process payments.
• Check in/out recreation equipment and golf carts.
• Assist with gift shop sales and restocking merchandise.
• Prepare reports and correspondence using office equipment and software.

Skills

Customer service

Reservations

Cash handling

Front desk

Tools

POS systems

Office software

Job description

Seasonal Desk Clerk - Natural Falls State Park

Agency

566 DEPARTMENT OF TOURISM AND RECREATION

Supervisory Organization

Natural Falls State Park

Full/Part-Time

Part time

Job Type

Seasonal (Fixed Term) (Seasonal)

Compensation

This position pays $12.00 per hour.

Basic Purpose

Desk Clerks for the Oklahoma Tourism and Recreation Department (OTRD) are the public facing customer service representatives in the park’s front office, lodge or golf pro shop. They are responsible for providing customers with requested information or assistance concerning services or directing requests to those who can provide the service. Responsibilities may include operating various types of telephone or communications equipment; issuing equipment, supplies, or other materials; processing applications for various licenses or permits; making room, cabin or camp site reservations; or serving as a cashier.

Typical Job Duties

• Answers telephones, takes messages, and provides information about location facilities.
• Receives walk-in and phone-in reservation requests.
• Check guests into reservations, validates parking.
• Posts charges to guest accounts, including necessary corrections and transfers.
• Collects charges, processes credit card vouchers, and closes guest accounts.
• Checks in/out recreation equipment, golf carts, etc. to guests.
• Assists with gift shop sales and restocking merchandise.
• Prepares various reports under general direction.
• Prepares correspondence, monthly reports, and other documents under general direction using various office equipment and software programs.
• Performs general housekeeping in public areas.
• Performs other duties as assigned to support daily operations and agency needs.

Minimum Qualifications

• Must be at least 16 years of age.

Special Requirements

• Scheduled hours will require flexibility, including holidays, weekends, or events, based on the needs of the agency.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.