Seasonal Department Lead — Retail Growth & Service

Farm & Home Supply Inc.; Springfield (IL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

401(k) retirement plan

Job summary

Farm & Home Supply Inc. in Springfield, IL is seeking a FT Seasonal Department Head to lead a busy department and drive customer service and sales. This role requires supervising merchandising, assisting customers, and coordinating with management.

The position offers a dynamic retail environment with a strong emphasis on teamwork, training, and maintaining store standards. Flexibility to work evenings, weekends, and holidays is expected.

Qualifications

• Must be at least 18 years of age.
• Previous retail experience is preferred; a minimum of six months of retail experience is beneficial but not required.
• Positive attitude and strong commitment to teamwork and customer service.

Responsibilities

• Assist customers with product selection, special order requests, and product-related questions.
• Greet customers promptly and maintain a positive, friendly, and professional attitude at all times.
• Stock, rotate, and organize merchandise in assigned departments to ensure product availability and proper presentation.
• Learn and retain company policies, procedures, and product knowledge through required training programs.
• Remove damaged merchandise and assist with managing overstocks and inventory accuracy.
• Set and maintain department merchandising, promotional displays, advertisements, and signage according to company standards.
• Identify and display new merchandise with management approval.
• Create and maintain attractive in-aisle, end cap, and feature displays while helping customers locate merchandise efficiently.
• Maintain a safe, clean, and organized work environment by following loss prevention and safety procedures and conducting regular safety checks.
• Attend required meetings and stay informed of company updates and communications.
• Communicate professionally and effectively with customers, management, and fellow team members.
• Comply with all company policies and applicable local, state, and federal regulations.
• Assist with price changes, markdowns, labeling, and inventory-related tasks.
• Operate cash registers and process customer transactions accurately.
• Assist customers with carryout purchases as needed.
• Maintain an organized stockroom and support inventory control efforts.
• Work a flexible schedule, including evenings, weekends, and holidays.
• Consistent attendance for regularly scheduled work shifts is required.

Skills

Customer service

Teamwork

Flexibility

Job description

Farm & Home Supply Inc. in Springfield, IL is seeking a FT Seasonal Department Head to lead a busy department and drive customer service and sales. This role requires supervising merchandising, assisting customers, and coordinating with management.

The position offers a dynamic retail environment with a strong emphasis on teamwork, training, and maintaining store standards. Flexibility to work evenings, weekends, and holidays is expected.