Seasonal Customer Service & POS Specialist

Kohl's; South Bend (IN); On-site; USD 17,000 - 19,000; Full time

Job summary

Kohl's is hiring for a customer service-focused Associate role in Indiana. You will greet customers, operate the register, scan items, bag merchandise and handle payments to deliver a fast, friendly checkout experience.

You will also support inventory accuracy, assist with new-hire training, and participate in daily service processes while aiming to meet sales and loyalty goals. Starting pay is $12.50 per hour.

Qualifications

• Excellent customer service and multi-tasking skills.
• Clear verbal and written communication abilities.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability including weekends and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).

Skills

Customer service

Multi-tasking

Attention to detail

Communication skills

Flexible availability

Age 16+

Job description

Kohl's is hiring for a customer service-focused Associate role in Indiana. You will greet customers, operate the register, scan items, bag merchandise and handle payments to deliver a fast, friendly checkout experience.

You will also support inventory accuracy, assist with new-hire training, and participate in daily service processes while aiming to meet sales and loyalty goals. Starting pay is $12.50 per hour.