Seasonal Customer Service Clerk — Passports & Retail

United States Postal Service; Waterville (ME); On-site; USD 32,000 - 42,000; Full time

Job summary

United States Postal Service in Maine seeks a frontline Retail Associate to assist customers at postal branches, handle purchases and returns, and support passport services. The role emphasizes strong public service and daily engagement with the community.

The position involves maintaining an orderly lobby, presenting products and promotions, and standing for extended periods while assisting customers. This is a customer-facing, on-site role in a retail postal environment.

Responsibilities

• Greet and interact with customers, offer assistance with products, sales and promotions, and provide a good customer experience
• Handle and process customer purchases and returns of products and services
• Perform passport duties
• Maintain appearance of retail lobby by setting up and arranging displays that are presentable to customers
• Prolonged standing while interacting with customers

Job description

United States Postal Service in Maine seeks a frontline Retail Associate to assist customers at postal branches, handle purchases and returns, and support passport services. The role emphasizes strong public service and daily engagement with the community.

The position involves maintaining an orderly lobby, presenting products and promotions, and standing for extended periods while assisting customers. This is a customer-facing, on-site role in a retail postal environment.