Customer Service Clerk: Postal & Passport Support

United States Postal Service; Brewer (ME); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

United States Postal Service in Brewer, ME is seeking a friendly retail associate to assist customers at the post office counter. You will greet customers, describe products, upsell promotions, and ensure a positive experience while processing transactions.

Duties include handling purchases and returns, performing passport duties, maintaining a clean lobby with neat displays, and standing for extended periods while helping the public.

Qualifications

• Experience in customer service preferred.
• Ability to assist customers with products and promotions.
• Willingness to stand for long periods.

Responsibilities

• Greet and interact with customers, offer assistance with products, sales and promotions, and provide a good customer experience
• Handle and process customer purchases and returns of products and services
• Perform passport duties
• Maintain appearance of retail lobby by setting up and arranging displays that are presentable to customers
• Prolonged standing while interacting with customers

Skills

Customer service

Cash handling

Over-the-counter sales

Job description

United States Postal Service in Brewer, ME is seeking a friendly retail associate to assist customers at the post office counter. You will greet customers, describe products, upsell promotions, and ensure a positive experience while processing transactions.

Duties include handling purchases and returns, performing passport duties, maintaining a clean lobby with neat displays, and standing for extended periods while helping the public.