Seasonal Customer Service Admissions/Application Support (US)

Remote Jobs; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

A remote education support company is seeking individuals for a customer service role to assist potential students through the application process. This position offers a pay rate of $14/hr and flexible work-from-home arrangements. Ideal candidates should have strong organizational and communication skills, as well as basic computer proficiency. There are opportunities for career advancement within the company, making this a meaningful role in education.

Benefits

Volunteer holiday hours available on Thanksgiving with double pay

Potential for career advancement

Flexible work-from-home arrangement

Qualifications

• Must be at least 18 years of age.
• Successful completion of a criminal background check.
• Strong organizational and time management skills.
• Exceptional verbal and written communication skills.
• Basic computer skills and familiarity with Microsoft Office Suite.

Responsibilities

• Provide support to potential students during the application process.
• Gather information and log applicant calls efficiently.
• Meet interaction goals and client expectations regularly.
• Master communication systems including phone, email, and Microsoft Office.
• Assist students with admission requirements and paperwork.

Skills

Strong organizational and time management skills

Exceptional verbal and written communication skills

Basic computer skills

Familiarity with Microsoft Office Suite

Tools

Microsoft Office Suite

Job description

Employer Industry: Customer Service and Education Support

Why consider this job opportunity:

• Pay rate of $14/hr
• Potential for career advancement and permanent opportunities within the employer
• Flexible work-from-home arrangement available in multiple states
• Opportunity to make a meaningful impact on students' educational journeys
• Unique chance to work with a premier academic partner in the education sector
• Volunteer holiday hours available on Thanksgiving with double pay

What to Expect (Job Responsibilities):

• Provide support to potential students during the application process, addressing inquiries and resolving technical issues
• Gather information and log applicant calls efficiently while building rapport with students
• Meet interaction goals and client expectations on a daily, weekly, and monthly basis
• Master communication systems, including phone, email, and Microsoft Office Suite
• Assist students with admission requirements, paperwork, and related questions

What is Required (Qualifications):

• Must be at least 18 years of age
• Successful completion of a criminal background check
• Strong organizational and time management skills
• Exceptional verbal and written communication skills
• Basic computer skills and familiarity with Microsoft Office Suite

How to Stand Out (Preferred Qualifications):

• Previous customer service or sales experience
• Ability to adapt to changes in a fast-paced environment
• Strong problem-solving skills with a broad perspective on issues

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.