Seasonal Customer Experience Specialist

Belk; Morristown (TN); On-site; USD 21,000 - 32,000; Full time

Job summary

Belk in Morristown, TN is hiring for Seasonal team members across Sales, Support, Fragrances, Store Fulfillment, and more. Roles include customer service, transactions, and in-store operations to ensure a positive shopping experience. You will help with curbside pickup, merchandising, and stock replenishment while delivering excellent service.

We value initiative, reliability, and teamwork. The positions offer a flexible schedule, including nights, weekends, and holidays, with opportunities to

Qualifications

• Demonstrated customer service mindset and ability to meet store objectives.
• Willingness to learn and take ownership of assigned tasks.
• Strong communication skills with customers and teammates.
• Comfortable using technology on smartphones, tablets, and Windows devices.

Responsibilities

• Greet, engage, and assist customers to create a welcoming shopping experience.
• Process transactions accurately and handle inquiries, returns, and concerns.
• Support store operations including fulfillment, curbside pickup, and merchandising.
• Maintain attractive selling areas, signage, and cleanliness through daily restocking.
• Stay informed about products, promotions, policies, and events to provide accurate information.
• Contribute to a positive store culture and teamwork.

Skills

Customer service

Ownership

Communication

Tech literacy

Flexible schedule

Tools

Windows

Smartphones

Tablets

Job description

Belk in Morristown, TN is hiring for Seasonal team members across Sales, Support, Fragrances, Store Fulfillment, and more. Roles include customer service, transactions, and in-store operations to ensure a positive shopping experience. You will help with curbside pickup, merchandising, and stock replenishment while delivering excellent service.

We value initiative, reliability, and teamwork. The positions offer a flexible schedule, including nights, weekends, and holidays, with opportunities to