Seasonal Customer Experience & Sales Associate

belk; Pineville (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Belk in Pineville, NC is hiring seasonal team members for Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more.

As a Seasonal team member, you’ll deliver outstanding customer service, drive sales, and support store operations to ensure a positive shopping experience.

Roles include helping on the sales floor, processing transactions, and assisting with behind-the-scenes tasks while maintaining store standards and a welcoming environment.

Qualifications

• Excellent customer service and drive to achieve store objectives.
• Willingness to learn and develop skills.
• Ability to take ownership of assigned tasks and contribute to store success.
• Clear and professional communication with customers and teammates.
• Comfortable with technology, including smartphones, tablets and Windows devices.
• Flexible schedule including nights, weekends, and holidays.
• Must be able to move around store areas and lift at least 50 lbs.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns professionally.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to build skills and strengthen performance; stay informed on products, promotions, policies, and store events.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating achievements.
• Follow asset protection procedures, safety guidelines, and security protocols to support store shortage control and inventory accuracy.

Skills

Customer service excellence

Ownership mindset

Strong communication

Technology proficient

Flexible schedule

Lift 50 lbs

Weekend/holiday availability

Job description

Belk in Pineville, NC is hiring seasonal team members for Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more.

As a Seasonal team member, you’ll deliver outstanding customer service, drive sales, and support store operations to ensure a positive shopping experience.

Roles include helping on the sales floor, processing transactions, and assisting with behind-the-scenes tasks while maintaining store standards and a welcoming environment.