Seasonal Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Plano (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

Employee assistance program (EAP)

Smoking cessation support

Bereavement leave

401(k) matching contributions

Job summary

The TJX Companies, Inc. is seeking a store associate at the HomeGoods Plano location to deliver exceptional customer service and maintain a clean, organized store. You may be cross-trained across areas to support the business, including handling purchases, returns, and promotions with accuracy and positive interactions.

The role emphasizes teamwork, adaptability, and adherence to labor laws while contributing to a safe shopping environment and a competitive benefits package.

Qualifications

• Excellent customer service skills are required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task effectively.
• Able to respond to changes and unexpected situations.
• Capable of lifting heavy objects with or without accommodations.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Maintain a clean and organized store environment and follow procedures.
• Ring purchases/returns accurately and handle cash per procedures.
• Promote credit and loyalty programs.
• Assist in merchandising and store recovery as needed.
• Support safety and loss prevention initiatives.
• Cross-train across store areas to support business needs.

Skills

Customer service

Flexibility

Communication

Attention to detail

Multi-tasking

Teamwork

Job description

The TJX Companies, Inc. is seeking a store associate at the HomeGoods Plano location to deliver exceptional customer service and maintain a clean, organized store. You may be cross-trained across areas to support the business, including handling purchases, returns, and promotions with accuracy and positive interactions.

The role emphasizes teamwork, adaptability, and adherence to labor laws while contributing to a safe shopping environment and a competitive benefits package.