Seasonal Crew Lead, Part Time Manager - 56 Narrangansett Ave, Oak Bluffs, MA

vineyard vines; Oak Bluffs (MA); On-site; USD 34,000 - 37,000; Part time

Job summary

vineyard vines is seeking a Part-Time Keyholder at our Oak Bluffs location to support the store team in delivering the brand promise that Every Day Should Feel This Good.

The role focuses on personal selling, crew development, and community partnerships to drive top-line sales while maintaining store operations and delivering an exceptional customer experience. Weekend availability and 20-25 hours weekly are required.

Qualifications

• Charismatic personality with passion for vineyard vines brand.
• Proven track record in driving sales.
• Strong interpersonal communication and customer service skills.
• Leadership and mentorship capabilities.
• Able to perform selling techniques and clienteling.

Responsibilities

• Drive top-line sales through personal selling and community involvement.
• Open and close the store; manage stockroom and merchandise flow.
• Train crew and coach on loss prevention and product knowledge.
• Build relationships with top customers and manage Hug Book program.
• Support recruitment and team development activities.

Skills

Charismatic personality

Sales experience

Interpersonal communication

Customer service

Leadership & mentorship

Creativity & adaptability

Team oriented

Attention to detail

Time management

Feedback reception

Job description

Job Category: Retail/Outlet - Management

Requisition Number: SEASO02289

• Part-Time

Locations

Showing 1 location

MA Retail Oak Bluffs
Oak Bluffs, Town of, MA 02557, USA

Description

Title: Part-Time Keyholder
Department: Retail
Reports To: Captain (Store Manager)/First Mates (Assistant Store Managers)

Overview:
As the ultimate vineyard vines Brand Ambassador, The Part-Time Keyholder will support the Store Team to drive top-line sales through personal sales, crew development, and community partnerships. When on the Sales Floor, the Part-Time Keyholder will ensure the customer experience supports our brand promise that \"Every Day Should Feel This Good.\"

Driving Profitable Sales Growth

• Generate Sales


• Supports store to meet and exceed store financial goals and metrics.


• Measures and develops crew performance goals to increase profitability


• Actively looks for opportunities to drive additional sales and traffic


• Partners with Store Manager and Field Leadership to create acquisition and traffic driving events in the local community

Operations

• Responsible for Opening and Closing store process


• Executes the fundamentals of merchandise receiving and stockroom management


• Supports the Management team to train crew around Loss Prevention Focuses


• Helps maintain a clean and well-maintained store environment

Creating Better Relationships With Our Customers

• Customer experience


• Regularly exemplifies our values of: Passion, Service, Integrity, Commitment, Teamwork, and Fun


• Acts as the Host of the Party -- ensuring that each customer has a welcoming, real, classic, encouraging, energetic and fun experience


• Develops and maintains relationships with top customers


• Supports the customer experience through Hug Book Management including the following:
  
  
  
  • Coaching team on usage
  
  
  • Managing wish lists
  
  
  • Monitoring % of Sales coming from Hug Book
  
  
  • Leads the store in email capture and educating new crewmembers on best practices
  
  
  
  

Merchandising

• Helps to maintain merchandising as it pertains to company standards, current compass and brand initiatives. This includes regular replenishment and reaction to sell-through


• Contributes to weekly feedback

Making Vineyard Vines a Better Place to Work

• Crew Development


• Helps management team conduct daily huddles


• Educates new crewmembers with the New Hire Orientation including the following:
  
  
  
  • Whale Experience
  
  
  • Fit Sessions
  
  
  • Product Knowledge
  
  
  • MPOS/technology tools
  
  
  
  


• Partners with Management to train crew on weekly, season and in-stock product knowledge


• Supports store team-building activities with management team along with the creation of contests


• Supports management team in providing crew feedback through coaching in the moment


• Attends Manager Meetings


• Regularly meets with Store Manager regarding development goals, and personal performance


• Helps in recruiting and referring top talent for the store team

Requirements

• Charismatic personality and a passion for the vineyard vines brand


• Has displayed a proven track record in driving sales


• Positive outlook


• Strong interpersonal communication and customer service skills


• Ability to perform effective selling techniques to achieve sales and clienteling


• Has exhibited leadership and mentorship skills


• Creative, adaptable, and entrepreneurial


• Team focused, confident and professional


• Accuracy and attention to detail


• Ability to plan, manage time, and make decisions in a fast paced environment


• Ability to effectively receive and communicate feedback

Scheduling Notes

• Consistent weekend availability required -- dependent upon the needs of the business


• 20-25 hours/week average to maintain part-time status


• Cannot close on weekends or peak-days by one's self


• Seasonal Stores (25-40 hours/week average during seasonal peak periods)

*Housing not provided on behalf of the organization

Salary Range: $25.00 - $27.00/hour

#LI-JS1

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.