Seasonal Cmptr Tech III

FedEx Supply Chain; Lebanon (TN); On-site; USD 46,838,000 - 63,370,000; Full time

Benefits offered by this job

Competitive hourly pay

401(k) plan with company match

Tuition reimbursement

Holiday pay and PTO

Medical, dental, vision and voluntary

Paid parental leave

Life insurance

AD&D coverage

Job summary

FedEx Supply Chain in Lebanon, TN, seeks a Computer Technician I (EMR1) for a Friday through Monday weekend shift, 5:00AM–3:30PM. The role handles tearing down systems, replacing parts, and diagnosing hardware/software issues across tablets, notebooks, desktops and servers.

Strong problem-solving and communication are essential, with familiarity in RF equipment helpful. The position emphasizes safety, SOP compliance, and teamwork across shifts while maintaining efficient material handling and

Qualifications

• High School Diploma or GED required.
• 0-2 years of relevant experience.
• Strong problem-solving skills and communication abilities.
• Proficient PC skills including Word and Excel.
• Technical ability to troubleshoot, diagnose, and repair systems.
• A+ certification may be preferred.
• Familiarity with material handling and RF equipment is beneficial.

Responsibilities

• Tear down and repair hardware and software across tablets, notebooks, desktops and servers.
• Diagnose issues, determine cost-effective repair paths, and route units as needed.
• Run production in Burn area and support workflow across shifts.
• Load/unload, move, and store merchandise with safe equipment use.
• Train teammates and ensure SOPs and JSAs are followed.
• Ensure accurate inbound/outbound shipments and proper labeling.

Skills

0-2 years experience

Strong problem solving

Excellent communication

Strong PC skills (Word & Excel)

Troubleshoot/repair systems

A+ certification preferred

RF equipment familiarity

Material handling familiarity

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

RF equipment

Diagnose hardware/software issues

Job description

Shift

Friday - Monday - Weekend Shift

Shift: Friday through Monday 5:00AM to 3:30PM

Location: Hixson Blvd. Lebanon, TN

Pay: $18.50/hour plus $1.50 shift differential

Position Summary

The Computer Technician I (EMR1) role applies to a variety of job functions within the facility, all requiring similar skill levels, responsibilities, and performance expectations. The EMR1 is responsible for tearing down systems, replacing parts, troubleshooting, diagnosing, and determining the most cost‑effective repair path for hardware and software issues across a wide range of Tablets, Notebooks, Desktops, and Servers, depending on the assigned Line of Business. Key job functions may include GDO (Burn and PC‑Doctor Testing), DFS (Cosmetic Repair, Cosmetic Logging, Pack‑out), Conus (Induction, Burn), and CFS (L2).

Primary Responsibilities

• Runs production in the Burn area as needed to support workflow requirements.
• Communicates effectively with operators across all shifts.
• Complies with OSHA and MSDS standards.
• Diagnoses system issues and determines when units must be routed to EMR for repair.
• Loads and unloads product efficiently and safely.
• Moves product to storage areas using proper equipment and stacks/stores merchandise appropriately; may pick orders and assemble merchandise for shipment.
• Operates material handling equipment safely and efficiently; may use radio frequency equipment for picking, receiving, and storing functions; may operate factory vehicles, forklifts, and pallet jacks.
• Cross‑trains teammates in all currently assigned roles.
• Ensures inbound and outbound shipments are accurate and free of damage.
• Operates within Standard Operating Procedures (SOPs) and Job Safety Analyses (JSAs).
• Participates in physical inventories.
• Performs labeling, sorting, wrapping, packing, and repacking as needed.
• Provides on‑the‑job training to new teammates.
• Trains Burn Technicians to identify failure types and determine appropriate routing (Staging, Burn for BOM reset, EMR for hardware failure).
• Maintains 5S standards and ensures a clean, neat, and orderly work area.
• Responsible for dispositioning inventory across recovery grades (retail, wholesale, sort and settle).
• Conducts proper cosmetic inspection, cleaning, and ensures correct label placement and orientation per guidelines.

Education & Experience

• High School Diploma or GED required.
• 0--2 years of relevant experience.
• Strong problem‑solving skills.
• Strong PC skills, including Word and Excel.
• Excellent written and verbal communication skills.
• Demonstrated ability to prioritize and manage multiple tasks.
• A+ certification may be preferred.
• Technical ability to troubleshoot, diagnose, and repair systems.
• Familiarity with material handling and radio frequency equipment is beneficial.

Requirements, Perks, And Benefits (US -- Non-Exempt)

Physical & Cognitive Requirements (With or Without Accommodation)

• Ability to follow policies and procedures
• Ability to read, write, and interpret information
• Ability to add, subtract, multiply, and divide
• Ability to use hands to finger, handle, or feel
• Ability to sit, walk, or stand for the duration of the shift
• Must possess visual acuity to perform essential job functions
• Ability to conduct physical tasks with a full range of motion throughout the warehouse environment
• Ability to lift/carry items up to 50 pounds

Equal Opportunity Employer

FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection

E-Verify Program Participant

Federal Express Corporation Participates In The Department Of Homeland Security U.S. Citizenship And Immigration Services' E-Verify Program (for U.S. Applicants And Employees Only).

Right to Work Notice (English) / Spanish

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact [e-mail].

Perks and Benefits at FedEx Supply Chain (FSC)

• Competitive Pay: FedEx Supply Chain offers competitive hourly rates depending on your location and experience.
• 401(k) plan with company match after 1 year
• Tuition reimbursement program
• Holiday pay and accrued paid time off (Vacation and PTO)
• Medical, dental, vision, and voluntary benefits available on day one
• Basic life insurance
• Basic AD&D coverage
• Supplemental Life and Supplemental AD&D
• Short-Term and Long-Term Disability (for full-time employees after 180 days of service)
• Paid parental leave for both moms and dads
• Paid bereavement and jury duty

Note:

Pay is based on several factors including, but not limited to, market location and may vary depending on job‑related knowledge, skills, education/training, and a candidate's work experience.

Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.