Seasonal Client Associate - Whalers Village (Part Time)

TravisMathew; Lahaina (HI); On-site; USD 20,664 - 27,552; Part time

Job summary

A retail apparel company is seeking a Seasonal Client Associate in Lahaina, Hawaii. This part-time role involves maintaining the in-store sales experience, achieving sales goals, and fostering client relationships. The ideal candidate has at least one year of experience in customer service, strong communication skills, and the ability to work flexible hours, including weekends and holidays.

Qualifications

• Experience in client services is essential.
• Strong written and verbal communication skills required.
• Ability to work non-traditional hours including weekends and holidays.

Responsibilities

• Achieve sales goals and deliver exceptional service.
• Connect and retain clients to drive individual sales.
• Participate in marketing initiatives to enhance business.
• Maintain store cleanliness and organization.

Skills

Sales focus

Client relationship management

Communication skills

Teamwork

Proficiency in Microsoft Applications

Education

1+ years of client services experience

Job description

Seasonal Client Associate - Whalers Village (Part Time)

Join to apply for the Seasonal Client Associate - Whalers Village (Part Time) role at TravisMathew.

JOB OVERVIEW

The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

ROLES AND RESPONSIBILITIES

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space
• Proficient in Microsoft Applications
• Strong written and verbal communication skills
• Ability to make decisions independently, or escalate when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

• Minimum 1-year experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

• Work is performed in a retail environment / store
• Walk, sit, stand, bend, reach and move continually during working hours

We’re encouraging diverse applicants and believe experience comes in many forms. Skills are transferable, and passion goes a long way.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Customer Service
• Industries: Retail Apparel and Fashion

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