Client Associate (Seasonal)

TravisMathew; Newport Beach (CA); On-site; USD 23,419 - 24,796; Part time

Job summary

A leading apparel brand based in California is seeking a part-time Client Associate to enhance in-store sales and customer service. Candidates should have at least one year of experience in client services and demonstrate strong customer relations skills. Responsibilities include maintaining store cleanliness, fostering a friendly environment, and achieving sales goals. This role requires weekend and evening availability.

Responsibilities

• Instill an approachable and efficient sales and service focus.
• Develop and retain a following of repeat clients.
• Maintain in-depth knowledge of seasonal apparel.

Skills

Customer service

Sales acumen

Communication skills

Teamwork

Microsoft Applications

Education

1 year experience in client services

Job description

Join to apply for the Client Associate (Seasonal) role at TravisMathew

Base pay range

$17.00/hr - $18.00/hr

TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

The Client Associate is responsible for maintaining the in‑store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

Roles and Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in‑store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in‑depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in‑store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in‑store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space
• Proficient in Microsoft Applications
• Strong written and verbal communication skills
• Ability to make decisions independently, or elevate when applicable
• Ability to work non‑traditional hours; weekends, evenings and holidays

Education and Experience

• Minimum 1‑year experience in a client services related capacity

Physical Requirements / Work Environment (if applicable)

• Work is performed in a retail environment / store
• Walk, sit, stand, bend, reach and move continually during working hours

Disclaimer

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this position description changes the at‑will employment relationship existing between the Company and its employees. Distribution of this item outside of the Company without an authorized release is a violation of Company policy.

Seniority level

• Entry level

Employment type

• Part‑time

Job function

• Sales and Customer Service

Industries

• Retail Apparel and Fashion