Seasonal Client Associate - Plaza Frontenac, MO

tcbrands; Frontenac (MO); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Commission-based incentive program

Résumé du poste

TravisMathew in Frontenac, Missouri seeks a Client Associate to deliver approachable, efficient service on the store floor and help drive sales and KPIs.

You will connect with clients, retain repeat business, maintain product knowledge, participate in events and CRM activity, and uphold company policies while contributing to a friendly, team-focused environment.

Qualifications

• Minimum 1-year experience in client services.
• Retail or service industry experience preferred.
• Excellent communication and customer service skills.

Responsabilités

• Drive sales and deliver exceptional service on the sales floor.
• Build repeat client base and follow-up.
• Maintain product knowledge and store presentation.
• Support events and CRM activities.
• Adhere to company policies.

Connaissances

MS Office

POS Systems

Communication skills

Independent decisions

Non-traditional hours

Description du poste

TravisMathew is a premium apparel brand that exists because we seized an opportunity-and we're inviting you to take yours. Back in 2007, we saw there weren't many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life-plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

ROLES AND RESPONSIBILITIES

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Strong written and verbal communication skills
• Ability to make decisions independently, or escal...
• Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

• Minimum 1-year experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

• Work is performed in a retail environment / store
• Walk, sit, stand, bend, reach and move continually during working hours

Commission Based incentive Program

Experience comes in many forms - skills are transferable, and passion goes a long way.

We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.

TravisMathew is an Equal Employment Opportunity