Seasonal Client Associaate - Topanga , CA

tcbrands; Los Angeles (CA); Sur place; USD 23 000 - 25 000; Plein temps

Résumé du poste

TravisMathew in Los Angeles seeks a Client Associate to support in-store sales and deliver exceptional service. You will engage clients, build repeat business, and stay informed about current apparel lines, fabrics, and uses.

The role involves CRM engagement, events participation, and upholding store standards. Candidates should be comfortable working non-traditional retail hours, including weekends and holidays, and contribute to a collaborative, customer-focused environment in a premium

Qualifications

• Minimum 1 year experience in a client services capacity.
• Retail experience and knowledge of store operations preferred.

Responsabilités

• Maintain an approachable, efficient sales and service focus on the floor.
• Connect with in-store clients and nurture repeat customers.
• Maintain knowledge of seasonal apparel, fit, fabric and use.
• Participate in events, CRM activities and marketing initiatives.
• Adhere to service standards and company policies.
• Foster a friendly and welcoming store environment.
• Support teamwork and productivity in the store.
• Maintain store cleanliness and organization on front and back of house.

Connaissances

MS Applications

POS systems

Communication skills

Decision making

Flexible hours

Description du poste

TravisMathew is a premium apparel brand that exists because we seized an opportunity-and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life-plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

ROLES AND RESPONSIBILITIES

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Strong written and verbal communication skills
• Ability to make decisions independently, or escape when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

• Minimum 1-year experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

• Work is performed in a retail environment / store
• Walk, sit, stand, bend, reach and move continually during working hours

16.80 - 17.65 - 18.50 USD Hourly

Experience comes in many forms - skills are transferable, and passion goes a long way.

TravisMathew is an Equal Employment Opportunity