Seasonal Chocolate Shop & Guest Service Associate

Ghirardelli Chocolate Company; New York (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Holiday pay 1.5x

Free sundae or shake on every shift

Employee discount 50% off everything

Quarterly bonus opportunity

Job summary

Ghirardelli Chocolate Company in New York, NY is hiring a Restaurant/Retail Associate to perform all restaurant and retail duties, including guest service, cash handling, and product display. This role is seasonal with the opportunity to become permanent and requires high energy and reliability, including nights and weekends.

You will merchandise, stock, upsell our premium chocolate line, and maintain cleanliness and proper pricing. Prior retail experience is desirable.

Qualifications

• Must be 18 years old.
• High school diploma preferred.

Responsibilities

• Provide exceptional Guest service.
• Manage cash handling and credit card processing per procedures.
• Assemble various proprietary retail items per the Recipe Guidelines.
• Maintain adequate stock of all retail product on sales floor and back stock.
• Ensure product is priced and signed per Company Guidelines.
• Maintain cleanliness, arrangement, and display on the sales floor.
• Maintain knowledge of all products, pricing, and company history.
• Upsell opportunities using product knowledge.
• Gift-wrap items for sale per guidelines.
• Follow Food Safety guidelines and keep areas clean.

Skills

Strong communication

Basic math

Work with little supervision

Teamwork / diverse team

Time management

Guest service

Dishwashing machine operation

Education

High school diploma

18+ years old

Job description

Ghirardelli Chocolate Company in New York, NY is hiring a Restaurant/Retail Associate to perform all restaurant and retail duties, including guest service, cash handling, and product display. This role is seasonal with the opportunity to become permanent and requires high energy and reliability, including nights and weekends.

You will merchandise, stock, upsell our premium chocolate line, and maintain cleanliness and proper pricing. Prior retail experience is desirable.