Seasonal Center Associate - The UPS Store 110823

The UPS Store Franklin #0738; Franklin (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

Le UPS Store Franklin recherche un Seasonal Center Associate pour un emploi à temps partiel, offrant un service à la clientèle exceptionnel. Le candidat idéal aura une diplôme de secondaire, une expérience en vente au détail, ainsi qu'une forte capacité à travailler de manière autonome et en équipe. Ce rôle requiert une flexibilité des horaires, notamment durant les pics saisonniers, et implique la manipulation d'équipements variés.

Qualifications

• Expérience en vente au détail ou service à la clientèle requise.
• Compétences informatiques solides, y compris Microsoft Office et Adobe Suites.
• Capacité à soulever plus de 40 livres.

Responsibilities

• Fournir un service client exceptionnel aux clients.
• Prendre en charge les besoins d'expédition des clients.
• Opérer tous les équipements, logiciels et appareils efficacement.

Skills

Communication

Service à la clientèle

Compétences informatiques

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The Seasonal Center Associate will augment our Center team on a part-time basis for a predetermined period of time to help with surges in business activity. He or she delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. In addition, the Seasonal Associate must be willing and able to work a very flexible, part-time schedule that may span Monday through Saturday during seasonal peaks.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Retail/customer service experience
• Good communication and people skills
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work a very flexible, part-time schedule that may span Monday through Saturday during seasonal peak periods